Framer

About the role

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Requirements

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Qualifications

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Skills

• Customer service skills
• Product knowledge
• Technical skills (familiarity with framing equipment)

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts

Pay

Total Base Pay Range For This Position: $15.25 - $17.90

Schedule

Work hours include nights, weekends and early mornings

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Ability to lift heavy boxes and frames and access high shelves by ladder or similar equipment

Other Duties As Assigned

Includes but is not limited to: interacting with others in an accepting and respectful manner; remaining positive and respectful, even in difficult situations; promoting commitment to the organization’s vision and values; projecting a positive image and serving as a role model for others; participating in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget; operating cash register and executing cash handling to standards; acknowledging customers, helping locate product and providing solutions; assisting with Omni channel processes

Minimum Type of Experience

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Type Of Experience

• Retail experience
• Experience selling products and/or services to customers

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings