Fragrance Associate - Part Time

About the role

As a Fragrance Advisor, you will drive sales and deliver a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This hourly position thrives on genuine enthusiasm for the fragrance and beauty industry, a competitive drive, and the confidence to excel in a fast-paced environment.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving personal and store key metrics.
• Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
• Build customer loyalty through excellent service, clienteling tools, and tailored product advice to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide a seamless omnichannel experience, including discussing inventory, assortment, and product details.
• Leverage training tools, resources, and feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in fragrance trends.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products in a timely manner, maintaining visual merchandising, signing, and beauty hygiene standards.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances.
• Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection by accurately executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed with the ability to work with minimal supervision in a deadline-driven environment.
• Excellent communication skills.
• Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must be able to bend, reach, stretch for products, as well as lift, carry, and move at least 40 lbs.