Fractional Technology Advisor (vCIO)

About the Role

Hope Walks is seeking an experienced, senior-level technology leader to serve as a Fractional Technology Advisor (vCIO) during a critical period of organizational growth. This strategic, roadmap-building role focuses on helping Hope Walks prioritize and sequence technology needs across 15 countries, balancing complexity with realistic execution. The Advisor will work closely with the Manager of Technology & Data to develop and implement a 3-year roadmap, transitioning from hands-on co-execution to an ongoing advisory capacity.

Responsibilities

• Technology & Data Roadmap Development
  • Assess Hope Walks' current global technology, data, and vendor environment across programs, fundraising operations, and administrative functions.
  • Develop a 3-year technology and data roadmap connecting organizational strategy to program delivery, patient/impact data, finance, HR, development, donor reporting, data protection, cybersecurity, and AI.
  • Deliver a detailed, actionable first-year implementation plan; provide a directional investment strategy for years two and three.
  • Identify and prioritize the organization's most significant technology and data risks, including the cost and risk of inaction.
• Identity, Access & Infrastructure Strategy
  • Co-execute the initial identity and access rollout directly alongside the Manager of Technology & Data.
  • Define a target-state model for centralized identity, access management, and multi-factor authentication across all offices and country teams.
  • Recommend organizational standards for systems of record, user onboarding/offboarding, administrative account controls, and device-management foundations.
  • Prioritize foundational infrastructure gaps to close before deploying advanced cybersecurity or compliance tools.
• Realistic, Risk-Based Data Protection Prioritization
  • Develop a risk-based data protection framework identifying high-exposure countries, avoiding assumptions of uniform compliance.
  • Provide strategic direction for PATH/DHIS2 optimization in partnership with Hope Walks' existing PATH consultant.
  • Define a minimum viable global patient and program dataset.
  • Recommend a sequenced approach to data governance policy for execution and maintenance by the Manager of Technology & Data.
• Vendor, Managed Services & Fundraising Technology Strategy
  • Assess the scope of Hope Walks' existing managed services provider (MSP) engagement and recommend adjustments.
  • Evaluate the Virtuous/Salesforce integration and recommend a CRM and fundraising technology roadmap.
  • Support vendor requirements development, proposal evaluation, and contract negotiation for major technology engagements.
• AI and Emerging Technology Governance
  • Develop a practical, right-sized framework for responsible AI and emerging technology adoption.
  • Recommend governance guardrails for the Manager of Technology & Data to evaluate new AI tools requested by staff.
• Executive & Board Reporting
  • Present the roadmap, prioritized risks, and investment recommendations to senior leadership and the Board.
  • Provide periodic advisory check-ins post-roadmap to support the Manager of Technology & Data and senior leadership as priorities evolve.

Requirements

• Education & Experience
  • Bachelor's degree in Information Technology, Computer Science, Data Management, or a related field; equivalent professional experience may be considered.
  • 10+ years of progressive technology leadership experience, including prior experience as a CIO, vCIO, or similar senior strategic technology role.
  • Demonstrated track record building and prioritizing multi-year technology roadmaps for resource-constrained or multinational organizations.
  • Experience defining identity, access management, and device-management foundations at an organizational level.
  • Experience evaluating and right-sizing outsourced or managed-services engagements (e.g., MSP relationships).
  • Strong project management skills with a track record of delivering technology improvements on time and within budget.
  • Excellent written and verbal communication skills; ability to translate complex technical concepts for non-technical staff, leadership, and boards.
  • Genuine alignment with Hope Walks' Christian mission and Core Values; comfort working within a faith-based organizational context.
• Preferred Qualifications
  • Master's degree or relevant professional certifications.
  • Familiarity with DHIS2 or comparable health information systems.
  • Working knowledge of CRM platforms (Virtuous and/or Salesforce).
  • Familiarity with data protection considerations for multi-country nonprofits (e.g., GDPR or equivalent frameworks), applied at a risk-prioritization level.
  • Familiarity with AI governance frameworks and practical experience with responsible AI tool evaluation.
  • Background in global health, international development, or nonprofit technology.
  • Demonstrated experience or aptitude for mentoring and developing less-senior technical staff.