Fractional Product Manager

About Coworked

Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross-team communication, all while fitting naturally into how teams already operate.

Role Summary

You will lead product direction and day-to-day execution across Harmony's customer experience, core workflows, and web presence. This is a hands-on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements, and ship with engineering while maintaining a strong design bar. You will be expected to find and validate latent needs, translate market signals into a clear roadmap, and ensure that what we ship is cohesive, usable, and consistent across channels.

Strategy and Prioritization

• Define and continuously refine the product strategy in partnership with the CEO and leadership team
• Build a roadmap grounded in customer value, market pull, and measurable outcomes
• Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit
• Identify latent needs through patterns in customer conversations, usage, and operational pain

Customer Engagement and Discovery

• Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping
• Turn qualitative input into sharp product hypotheses, experiments, and validated requirements
• Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey

Execution with Engineering

• Translate strategy into executable epics, user stories, acceptance criteria, and release plans
• Run product rituals that keep delivery focused (planning, grooming, sprint reviews, retros, launch readiness)
• Align engineering work to customer outcomes while protecting quality, reliability, and security expectations
• Drive tight feedback loops post-launch: instrumentation, learning, iteration

UX Cohesion Across Product and Web Presence

• Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website
• Ensure product language, workflows, and visuals feel like a capable coworker, not a tool
• Collaborate with designers and marketing to keep positioning and UX aligned

What Success Looks Like (first 60 days)

• A clear product strategy and prioritized roadmap that engineering and leadership can execute against
• A repeatable discovery loop with customers that consistently surfaces and validates latent needs
• Improved shipping cadence with clearer requirements, better cross-functional alignment, and fewer surprises
• A tightened UX system across product touchpoints and the web presence

Required Qualifications

• 5+ years in product management or product leadership roles, with meaningful ownership of strategy and delivery
• Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments
• Strong discovery skills: interviews, workflow analysis, hypothesis testing, and translating insight into product decisions
• Demonstrated ability to drive prioritization and make hard tradeoffs with incomplete information
• Degree in Design (UX, Interaction, Product, or related) or equivalent practical design training with a strong portfolio of product work
• High design judgment: usability, clarity, consistency, and quality bar for end-to-end experiences
• Excellent written and verbal communication, especially in ambiguous, fast-moving environments

Preferred Qualifications

• Experience building AI-powered or agentic workflows, especially across email, chat, and enterprise tools
• Familiarity with enterprise procurement, security constraints, and stakeholder complexity
• Experience with onboarding, activation loops, and land-and-expand motions
• Comfort defining lightweight UX standards or design systems in a startup environment

Benefits and Compensation

• Competitive salary and equity, calibrated to experience and location
• Flexible PTO, and the gear you need
• Travel for customer onsite work, typically 20 to 50 percent

Traits We Value

• Ambitious, high ownership, and allergic to hand-waving
• Customer-obsessed, but not customer-led in a way that turns into a feature factory
• Systems thinker who can connect product, UX, GTM, and operations into one coherent plan
• Calm under pressure, direct communicator, strong instincts with data and narrative

Location and Work Style

Startup pace, high collaboration, high accountability. Boston; however, will consider Remote for the right candidate.