FP&A Systems and AI Manager

Sprout Social is looking to hire an FP&A Systems and AI Manager to join the Finance team, reporting to the Director of Corporate FP&A.

About the role

As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. The team values transparency and direct ownership of responsibilities, empowering you to contribute to overall goals and success.

Responsibilities

• Design, build, and continuously improve workflows in Pigment, enhancing existing processes and architecting new ones to support budgeting, forecasting, long-range planning, and headcount planning.
• Train and empower finance business partners to become self-sufficient in Pigment, enabling them to construct their own models, dashboards, and reports without relying on a systems specialist.
• Act as a hands-on modeler, building and maintaining basic models directly in Pigment to support foundational models used in planning cycles and ad hoc analysis.
• Own the health of Pigment's data pipelines—both within the platform and the integrations connecting it to external systems such as NetSuite, TeamOhana, and Salesforce—handling maintenance, enhancement, and issue resolution to ensure data flows accurately and on time.
• Serve as the FP&A team's AI evangelist—maximizing use of Pigment's native AI agents, setting up and maintaining integrations with Claude, and identifying new applications of AI that raise the quality, speed, and depth of the team's deliverables.
• Serve as the primary point of contact for Pigment users across Finance, providing troubleshooting, documentation, and ongoing support.
• Partner with FP&A leadership and cross-functional stakeholders (Accounting, People, Data) to translate evolving business requirements into system enhancements and process improvements.
• Stay current on Pigment's product roadmap and broader FP&A tooling and AI trends, proactively identifying opportunities to adopt new capabilities.

Requirements

• Deep, hands-on experience with Pigment, including model architecture, formula logic, workflow design, and system administration.
• 3-5+ years of experience implementing Pigment or a comparable EPM/FP&A planning tool (e.g., Anaplan, Adaptive Planning), including hands-on build and configuration work.
• Experience building and maintaining data integrations between an EPM platform and external systems such as NetSuite, Salesforce, or HRIS/headcount tools (e.g., TeamOhana, Workday).
• Experience with SQL and a solid understanding of data flows, integrations, and governance across finance systems.
• Excellent communication skills with the demonstrated ability to train and enable non-technical business partners to build their own models, dashboards, and reports.
• Strong analytical instincts and attention to detail, with a track record of ensuring data integrity and system accuracy at scale.
• Genuine interest and hands-on experience applying AI and automation tools to finance workflows, with the curiosity and initiative to build new use cases.

Preferred Qualifications

• Experience at a high-growth B2B SaaS company.
• Familiarity with Pigment's native AI capabilities and experience integrating planning tools with LLMs such as Claude.
• Experience partnering directly with FP&A or corporate finance leadership to shape a systems and automation roadmap.

Growth Timeline

Within 1 month:

• Complete Sprout Social's new hire training and onboarding program.
• Partner with your manager to align on early priorities and define success in the role.
• Deconstruct existing Pigment workflows, data pipelines, and integrations with NetSuite, TeamOhana, and Salesforce.
• Meet with finance business partners to identify bottlenecks and opportunities for self-sufficiency training.

Within 3 months:

• Deliver your first enhancements to existing Pigment workflows and begin building new ones.
• Stand up initial training sessions or documentation to help finance business partners build basic models and dashboards independently.
• Resolve priority data pipeline issues and stabilize integrations between Pigment and external systems.
• Identify and pilot your first AI use case to improve a specific team deliverable.

Within 6 months:

• Own Pigment's internal and external data pipelines health end-to-end.
• Measurably increase finance business partner self-sufficiency.
• Scale AI adoption across the FP&A team with defined use cases in active use.
• Serve as a hands-on modeler during critical planning cycles.

Within 12 months:

• Operate as the go-to systems and AI expert for Sprout's FP&A function.
• Establish a mature training program that keeps finance business partners self-sufficient as the team scales.
• Build a track record of AI-driven improvements to the quality, speed, and depth of FP&A's deliverables.
• Define the future evolution of Sprout's Pigment ecosystem and AI roadmap in partnership with FP&A leadership.

Benefits

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account for physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for charitable donations.
• Additional Financial Perks: Pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Pay

Sprout Social’s current hiring range for this role is $130,400 – $180,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact. Geographic salary bands are as follows:

• Zone 1 (New York, California, Washington): $143,400 – $215,200
• Zone 2 (All other US states): $130,400 – $195,600