AI & Business Systems Manager

About the role

Intelligent Fire Systems & Solutions (IFSS) is a fire‑life safety company dedicated to protecting lives, property, and peace of mind through precision engineering and service. The position is based in Las Vegas, NV and is fully onsite. It is a full‑time, exempt role focused on enterprise AI, field service automation, and process optimization. No mandatory licences or certifications are required.

Responsibilities

• Serve as the primary internal subject matter expert on the BuildOps platform to optimize enterprise‑wide system usage.
• Evaluate existing cross‑departmental workflows to identify inefficiencies and execute targeted automation strategies.
• Engineer and launch custom AI‑driven workflows using Microsoft 365, Power Automate, APIs, and enterprise LLMs.
• Integrate BuildOps with peripheral business systems to streamline operational communications and eliminate manual data entry.
• Design dynamic data dashboards that convert raw field and business metrics into actionable leadership insights.
• Deliver interactive training and hands‑on guidance to help internal teams confidently adopt new automation tools.
• Quantify and report ROI metrics on newly deployed technologies, focusing on operational time savings and efficiency gains.

Required Qualifications

• Demonstrated track record of implementing AI platforms, process automations, or enterprise business systems.
• Strong professional foundation in business process mapping, workflow analysis, and cross‑departmental optimization.
• Hands‑on technical experience with system integrations, REST APIs, and automated workflow platforms.
• Advanced proficiency using Microsoft 365, Power Automate, or equivalent productivity ecosystems.
• Proven project management abilities paired with clear communication skills to translate business needs into technical designs.

Preferred Qualifications

• Hands‑on experience with BuildOps or field service platforms like ServiceTitan, ServiceTrade, or Salesforce Field Service.
• Direct exposure to enterprise AI tools, including OpenAI platforms, Microsoft Copilot, or Anthropic models.
• Practical technical experience with SQL, Power BI, Python, JavaScript, or custom reporting suites.
• Prior industry knowledge within fire protection, life safety, electrical contracting, or field service construction.

Benefits

• Competitive base salary tailored to your background and field experience (reported range $120,000–$145,000+ annually).
• Comprehensive health, vision, dental, and life‑safety insurance plans.
• Dedicated company vehicle privileges or travel reimbursement structures for site visits.
• Accrued paid time off (PTO) allocations alongside recognized company holidays.