Founding Product Designer

About Alpaca Health

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We provide AI-powered software, payer contracting, and full back-office infrastructure to help clinicians launch and scale their own clinics. We’ve raised over $14M in funding and are building for long-term category leadership.

Role: Founding Product Designer

• Own the 0→1 build of our parent-facing portal — from concept to live product
• Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
• Elevate our provider-facing EHR to feel intuitive, fast, and delightful — not clunky healthcare software
• Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
• Rapidly prototype and test user flows; iterate based on real usage and feedback
• Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
• Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
• Build systems that scale — not just features — including onboarding flows, engagement loops, and operational tooling
• Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)

Who You Are

• You are extremely product-minded and execution-driven — you don’t just define features, you build and ship
• You have a strong intuition for consumer products and can bring that bar into healthcare
• You’re comfortable in ambiguity and energized by 0→1 environments
• You talk to users constantly and turn insights into product decisions
• You have a bias for action and move fast without sacrificing quality
• You are fluent with modern AI tools and use them as a force multiplier in your workflow
• You care deeply about building products that actually improve people’s lives, not just internal tools
• You operate like an owner and hold a high bar for both yourself and the team

Why Join

• Direct exposure to company-building at an early stage
• Real ownership of critical initiatives from day one
• The opportunity to materially impact families and clinicians
• A fast learning curve that few roles can match
• Strong compensation package

Cash Range: $100K - $200K