Jobs · OTHR · New York

Founding Customer Success Manager - US - AI health-tech

voize · New York, United States · 1 mo ago
HybridOTHR$50/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. No job title heading. No metadata like Job ID. Remove boilerplate. We need to parse the posting. Content: Intro: "Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! 💡 Your Mission: Win big and shape the enterprise landscape! As our Founding Account Executive - US (NYC-based), you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth. 🚀 Your Daily Business - No two days are alike Strategic acquisition: Identify and engage with enterprise-level prospects, navigating long sales cycles with multiple decision-makers.Relationship management: Build and maintain executive-level relationships, becoming a trusted advisor.Complex negotiations: Lead high-stakes negotiations, managing legal and procurement processes to successful closures.Tailored solutions: Collaborate with our product and tech teams to deliver customized solutions for enterprise clients.Market leadership: Identify strategic opportunities and contribute to voize's go-to-market strategy for the US.Cross-functional teamwork: Work closely with marketing, product, and customer success teams to shape our enterprise sales approach. 🤝 Your Skillset - What you bring to the table 5+ years of enterprise B2B SaaS sales experience, with a track record of closing complex deals in the $100k-$2M+ ACV rangeProven ability to generate your own pipeline (outbound/events) and thrive without heavy enablement, brand pull, or SDR supportA true builder mindset: you create structure from ambiguity and take ownership when there is no playbook yetStrong executive presence and credibility with C-level and senior stakeholders in procurement-heavy environmentsHigh energy and an engaging personality - you leave people excited to work with you, every single time 🌱 Growing together - what you can expect at voize We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for peopleWe foster an open, collaborative culture with regular team events from our New York Hub.Become a co-creator of our success with stock optionsGenerous vacation 20 vacation days, 10 sick days, public holidays, comprehensive medical, dental, and vision plan, short-term & long-term disability insurance and life insurance and 401(k) retirement plan. ✨ Ready to talk? Apply now! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!" We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content about role (mission, daily business). Responsibilities: list of daily business items. Requirements/Qualifications/Skills: skillset. Benefits: generous vacation etc. Pay: not mentioned. Schedule: not mentioned. So we should not include Pay or Schedule sections. We need to avoid filler like "commensurate with experience". Not present. We need to use

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    About the role

    Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! As our Founding Account Executive - US (NYC-based), you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth.

    But we might split some of that into Responsibilities. Better: About the role: brief description of company and role purpose. Then Responsibilities: list of daily business items. Let's extract: About the role: maybe first paragraph up to "And now, we’re looking for you to join us on this mission!" plus the sentence about Founding Account Executive? Actually that is part of role. But we can keep About the role as company overview and role purpose. Responsibilities: list items from "Your Daily Business - No two days are alike" bullet points. Skillset: list from "Your Skillset - What you bring to the table". Benefits: list from "Generous vacation ...". We need to ensure we don't lose any substantive info. Let's extract details: Company overview: "Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. As a fast-growing team, we combine first-in-class technology with meaningful social impact." Role description: "And now, we’re looking for you to join us on this mission! As our Founding Account Executive - US (NYC-based), you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth." Responsibilities bullet list: - Strategic acquisition: Identify and engage with enterprise-level prospects, navigating long sales cycles with multiple decision-makers. - Relationship management: Build and maintain executive-level relationships, becoming a trusted advisor. - Complex negotiations: Lead high-stakes negotiations, managing legal and procurement processes to successful closures. - Tailored solutions: Collaborate with our product and tech teams to deliver customized solutions for enterprise clients. - Market leadership: Identify strategic opportunities and contribute to voize's go-to-market strategy for the US. - Cross-functional teamwork: Work closely with marketing, product, and customer success teams to shape our enterprise sales approach. Skillset bullet list: - 5+ years of enterprise B2B SaaS sales experience, with a track record of closing complex deals in the $100k-$2M+ ACV range - Proven ability to generate your own pipeline (outbound/events) and thrive without heavy enablement, brand pull, or SDR support - A true builder mindset: you create structure from ambiguity and take ownership when there is no playbook yet - Strong executive presence and credibility with C-level and senior stakeholders in procurement-heavy environments - High energy and an engaging personality - you leave people excited to work with you, every single time Benefits bullet list: - Generous vacation: 20 vacation days, 10 sick days, public holidays - Comprehensive medical, dental, and vision plan - Short-term & long-term disability insurance - Life insurance - 401(k) retirement plan - Stock options (co-creator of our success with stock options) - Open, collaborative culture with regular team events from our New York Hub - Opportunity to tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people We need to ensure we keep all details. Now produce HTML. We need to wrap each section in

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      About the role

      Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! As our Founding Account Executive - US (NYC-based), you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth.

      Responsibilities

      • Strategic acquisition: Identify and engage with enterprise-level prospects

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