Foundation Room Bartender - House of Blues Anaheim

About the Role

Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.

Responsibilities

• Welcome and acknowledge Foundation Room members, Live Nation Executives, and VIPs to instill appreciation for their membership and patronage
• Impeccable knowledge in the steps of delivering service for upscale dining
• Stay current and knowledgeable on the latest drink trends
• Understand the fundamentals of Mixology and ability to uphold our Beverage Culture
• Deep knowledge of how food, wine, beer, spirits, and other beverages work in harmony with food selection
• The ability to suggest wines that will best complement particular foods off the food menu
• Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to HOB policy
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Requirements

• CA Food Handlers Card
• TIPS & RBS Certification
• Minimum of 2 years experience bartending in an upscale dining and nightlife establishment
• The ability to upsell and offer food and drink suggestions to guests
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Flexible schedule and ability to work late hours and at nights
• Cash handling experience
• Strong working knowledge of all beverages
• Physically able to pass a pour test and a Mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety-minded manner
• Skill in interpersonal communication and teamwork
• Tolerance of all cultures, music, and art forms

Preferred Qualifications

• 2 years work experience in a high-volume environment
• Experience recognizing valid IDs
• Experience in a live music environment

Physical Demands

• Working environment is fast-paced, often loud, and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Pay

Expected compensation for this position is $16.90 USD hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.