Foster Care Case Management Supervisor

Supervisory Responsibilities

• Directs and supervises assigned staff including performance evaluations, scheduling, orientation, and training.
• Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
• Solves employee problems within position responsibilities.

Essential Job Functions

• Supervises and oversees case managers to ensure quality clinical evaluations, service delivery and therapeutic discharge for people served.
• Establishes liaisons with consulting staff (physicians, psychologist, etc.) and families to ensure coordinated service delivery to individuals served.
• Consults with treatment teams and psychiatric staff related to assessment and interpretation as needed.
• Provides individual and family psychotherapy as needed.
• May assess and assign intakes; monitor daily census and any corresponding referral sources.
• Ensures program compliance with all company policy and procedures, state requirements and legal requirements, including billing compliance.
• If applicable ensures adherence to accreditation standards for disciplines and departments in accordance the accrediting body standards.
• Participates in programmatic meetings regarding program development, policies, and procedures, compliance plan, strategic plan, etc. as needed.
• May assist in the development, implementation, and oversight of clinical services.
• Assembles program statistics for reporting as needed and provides necessary documentation for billing and licensing.
• Oversees utilization review.
• Provides on-call support by participating in on-call rotation as scheduled and providing consultation with team members as assistance is needed.
• Develops and implements crisis intervention emergency procedures, quality improvement, incident management, internal evaluations and participates in emergency coverage system.
• Affords assistance in the overall management of the program and staff as directed by State or Program Director or in the absence of State or Program Director.
• Might oversee recruitment, matching, contracting and performance evaluations.
• Ensures development of comprehensive training and clinical supervisor for assigned staff, orientation for people served and their families as needed.
• Performs other related duties and activities as required.

Minimum Knowledge And Skills Required

• Education and Experience: Master’s degree in human services; Three years of related experience with one year experience in supervision.
• Certificates, Licenses, and Registrations: Licensure and/or certification as required by state; Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.
• State Specific Requirements: Maryland CFS: LCSW-C; North Carolina CFS Intensive Outpatient: This position is the Qualified Professional and is required to hold one of the following licenses.