Forward Logistics Analyst

About the role

The Forward Logistics Analyst at Roku will be responsible for both the operational and analytical foundation of our outbound distribution network. This role is essential to optimizing transportation spend, inventory accuracy, 3PL and DC performance, and surfacing actionable insights that improve service levels and reduce cost-to-serve.

Responsibilities

• Manage inventory control procedures for NA and EMEA distribution sites; conduct system-to-system reconciliation and resolve discrepancies
• Develop and execute scalable cycle count programs across all DCs and lead monthly, quarterly, and annual physical inventory processes
• Administer serialization capture for outbound finished goods and create transfer orders (TOs) to replenish stock without shortages or excess
• Maintain SOX and revenue recognition controls; ensure shipment and inventory transaction accuracy
• Manage and improve Build-to-Customer (BTC) direct partner and customer business operations
• Build/maintain dashboards and reports that track on-time-in-full (OTIF), transit time, cost-per-shipment, carrier scorecard, and DC KPI metrics
• Analyze weekly freight invoice data from CTSI, JIT, and parcel carriers to identify billing exceptions, rate variances, and accessorial trends
• Support carrier RFPs, rate negotiations, and zone-based pricing analysis. Query and model shipment and inventory data from Roku’s big data platform (Trino) and NetSuite to support ad-hoc analysis and recurring reporting
• Develop and maintain cost-to-serve models that quantify the impact of network, mode, and service level changes on total landed cost
• Build/maintain Power Apps, Power Automate, and SharePoint-based workflows to automate forward logistics processes such as order intake, label generation, and exception management
• Cook up with weekly with carriers, brokers, and the JIT team to resolve outbound shipment exceptions, missed pickups, and service failures
• Document SOPs, identify continuous-improvement opportunities, and partner with Data Engineering and Analytics to extend logistics data models and self-service reporting

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or equivalent experience
• 3-7 years' experience in forward logistics, distribution operations, or supply chain analytics (consumer electronics experience is a plus)
• Proven experience with distribution operations, inventory execution, system-to-system reconciliation, and program development
• Working knowledge of SOX and revenue recognition controls as they apply to inventory and shipment transactions
• Strong SQL skills and the ability to query large datasets independently (Trino, Snowflake, BigQuery, or similar)
• Advanced Tableau skills are highly preferred — including executive dashboards, custom calculated fields, and self-service data sources
• Hands-on experience with Claude (Anthropic) or comparable AI tooling for data analysis, automation, and workflow acceleration preferred
• Exceptional Excel and PowerPoint skills with advanced data analysis and modeling capabilities
• Working knowledge of ERP and inventory management systems (NetSuite preferred; Oracle Cloud ERP a plus)
• Familiarity with parcel and freight operations; USPS, FedEx, UPS, LTL/TL carriers, and 3PL warehouse management systems
• Strong understanding of carrier pricing, USPS zones, freight classes, and accessorial structures
• Experience with Power Apps, Power Automate, or other low-code automation tools is a plus
• Excellent organizational, communication, and planning skills with the ability to translate data into a narrative for a wide audience
• Strong problem-solving abilities, meticulous attention to detail, and a hands-on commitment to getting the job done
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities

Qualifications

• Proven experience in logistics and supply chain management
• Strong analytical and problem-solving skills
• Experience with inventory management and optimization
• Knowledge of transportation and logistics operations
• Ability to work effectively in a team environment

Skills

• SQL
• Tableau
• Power Apps, Power Automate
• ERP and inventory management systems (NetSuite preferred; Oracle Cloud ERP a plus)
• Parcel and freight operations
• Carrier pricing, USPS zones, freight classes, and accessorial structures

Benefits

Roku offers a comprehensive benefits package that includes global access to mental health and financial wellness support and resources. Local benefits may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).

Pay

Competitive salary and equity compensation

Schedule

Hybrid work schedule with office days on Monday through Thursday and flexible Fridays for remote work