Forward Deployment Engineer (Onsite role)

What You’ll Do

• Collaborate with Solution Architects to facilitate technical discussions and clarify client needs, supporting the development of targeted recommendations that deliver measurable ROI.
• Assist in technical and integration discovery conversations with clients to gather requirements for implementing platforms and integrating with existing technology stacks.
• Analyze client requirements and challenges, propose effective solutions, and evaluate the short- and long-term impact of recommendations.
• Communicate complex technical concepts and requirements clearly to both technical and non-technical audiences.
• Support operational excellence by contributing to documentation, sharing knowledge, and improving internal processes.
• Cook up with clients and internal teams across multiple time zones to ensure project milestones are met.
• Manage competing priorities effectively, balancing multiple projects and tasks while ensuring client satisfaction.
• Build foundational expertise in SaaS architecture, integration services, and industry best practices.

What You’ve Done

• At least 3 years of experience working with APIs, web services, or related integration technologies.
• Hands-on experience with methods such as Web Services (REST, SOAP), SSO, and integration tools.
• Demonstrated eagerness to build a career in Solution Architecture, with exposure to SaaS, microservices, or multi-tenancy architecture is a plus.
• Proven ability to engage in consultative discussions, manage client relationships, and communicate technical concepts effectively.
• Familiarity with cloud computing, basic programming concepts (e.g., Java, Python), web technologies, SFTP, and email server integrations.
• Contributed to creating technical documentation and refining processes for better scalability and efficiency.
• Exposure to Artificial Intelligence and Machine Learning technologies.
• Familiarity with Talent Acquisition or HR technologies.
• Experience in a global team environment, working with diverse teams and time zones.

Pay

Expected salary range $90,000 - $125,000

Benefits

• Health and wellness benefits/programs to support holistic employee health
• Flexible hours and working schedules, as well as parental leave for new parents
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every location for all Phenoms!