Forward Deployed Team Lead (req-266)

Responsibilities

• Serve as primary client-facing POC for program status, escalations, and strategic delivery decisions
• Build durable relationships at all levels
• Thrive in an autonomous, empowering, and exciting environment
• Champion delivery excellence — drive retrospectives, continuous improvement, and lessons-learned practices across the delivery team
• Stakeholder Communication, run customer working sessions, brief executive sponsors, and write clean status updates for senior stakeholders
• Lead training and implementation events with the customer teams
• Identify expansion opportunities within the account—surfacing new use cases, supporting renewal conversations, and ensuring successful deployments convert to long-term customer relationships
• Mentor junior team members and serve as a culture carrier for disciplined, mission-focused delivery

Requirements

• U.S. citizenship and the ability to obtain and maintain a DoD Secret security clearance is required
• Bachelor's degree in Computer Science, Electrical Engineering, Statistics, or equivalent fields required
• Minimum 4 years relevant work experience leading project teams and providing technical expertise for customer solutions and delivery
• Strong proficiency in Python, TypeScript/JavaScript, Java, Go, or C++
• Experience leading teams that have deployed and operated applications using IaaS and PaaS on major cloud providers, such as Amazon AWS, Microsoft Azure, or Google Cloud Services
• Experience working directly with business and technical stakeholders at mid-market or enterprise accounts—comfortable in both exec-level conversations and deep technical design sessions
• Familiarity with enterprise data environments: cloud data warehouses (Snowflake, Databricks, BigQuery, Redshift), REST/GraphQL APIs, and common ERP or CRM platforms
• Experience in regulated industries (healthcare/life sciences, manufacturing, energy) where compliance and change management are part of the delivery preferred
• Customer training experience preferred
• PMP, CAPM, or Agile Certification preferred

Benefits

• Competitive compensation packages
• Annual salary range for this role is $175,000-$205,000
• Benefits include Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan (Traditional and ROTH), Life Insurance (Basic, Voluntary & AD&D), Paid Time Off, 11 Federal Holidays, Parental Leave, Commute Benefits, Short Term & Long Term Disability, Training & Development, Wellness Program, Community Outreach Initiatives