Forward Deployed Product Engineer

About the role

Our customers run satellite missions on our software. Failure isn't an option. As a Forward Deployed Product Engineer, you make sure our software holds up at the edge, where it matters most.

You'll also spot what's missing, what could be simpler, and what should exist but doesn't yet, then turn those observations into product direction.

This is a product role as much as an engineering one. You'll work in the field, in ops centers, and alongside customers. You're a generalist who moves across the full stack, from infrastructure to frontend, and you use AI as leverage to ship faster.

Responsibilities

• Configure and deploy our software in customer environments, ensuring reliability and performance across complex workflows.
• Troubleshoot issues across backend APIs, cloud infrastructure, databases, and the frontend.
• Travel to customer sites and embed with operations teams, building trusted technical relationships.
• Prototype products and iterate quickly with live customer data and direct feedback.
• Act as the voice of the customer in product discussions, translating field insights into roadmap priorities, solutions, and integrations.
• Partner with Product & Engineering to turn successful prototypes into production code.
• Develop playbooks for repeatable integrations and maintain clear documentation and training resources.

Requirements

Education : Not specified

Experience : Any (new grads ok)

Technical Skills : Not specified

Soft Skills : Not specified

Certifications : Not specified

Qualifications

• Active US Security Clearance (TS/SCI) required

Benefits

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
• We work in a cutting edge industry and you will get the opportunity to be part of a small team with a large direct impact on the success of our customers’ space missions!
• We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
• Mental health is just as important as physical so we provide quarterly health & wellness benefits.
• We provide comprehensive health insurance for you and your family with 100% coverage for employees.
• We encourage employees to save for retirement and provide 4% 401(k) matching.
• Each year we have an annual company offsite. Previous locations include San Francisco, Palm Springs, Nashville, Denver, Santa Fe, New Orleans, San Diego, Bozeman, and New York City.
• Our culture and company is evolving. You will be key in creating the next major or minor version!

Pay

Not specified

Schedule

Not specified