Forward Deployed Product Designer

Norm Ai, the agentic law company, serves a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, empowering lawyers to build and supervise domain-specific AI agents using Norm’s proprietary no-code software tools. Norm Ai technology is deployed within many of the largest and most consequential institutions globally. It also powers Norm Law, LLP, an affiliated AI-native law firm designed for the era of agentic AI. Norm Law’s attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, leveraging the same legal intelligence platform that powers Norm Ai’s products.

AI Fluency

Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They leverage AI to improve the quality and speed of their work and continuously refine workflows. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. Practical, hands-on experience is valued over theoretical familiarity.

About the Role

Design the client experience for a new kind of law firm. Norm Law combines excellent legal service with software that makes working with outside counsel more transparent, interactive, and modern than the traditional law firm experience. As a Staff Product Designer on the Deployment Team, you’ll design practice-group-specific software that brings this experience to life: tools that help clients see what is happening, assist partners in delivering excellent service, and simplify navigating complex legal work.

This is a forward-deployed role. You’ll collaborate directly with Norm Law partners, clients, and Forward Deployed Engineers to define the ideal attorney and client experience, transform messy requirements into prototypes and shipped products, and make the work tangible for stakeholders. You’ll operate in a continuous design and delivery loop, not a traditional handoff model. You’ll sketch and prototype quickly, bring a strong point of view, and stay involved through implementation and QA as the product evolves. Some problems will require deep exploration; others will need decisive action the same day. You’ll need the judgment to know the difference. Success means improving the quality and coherence of what ships while keeping pace with the Deployment Team. Your work should also advance Norm’s design system, identifying reusable components and interaction patterns as practice-group workflows grow more sophisticated.

Responsibilities

• Lead product design for practice-group-specific software delivered by the Deployment Team.
• Join client and partner scoping conversations from day one, alongside the internal team.
• Turn ambiguous needs into clear workflows, prototypes, and product decisions.
• Design workflows that help clients and legal teams understand progress, make decisions, and move matters forward.
• Prototype in code or with AI-assisted tools when it accelerates learning.
• Work alongside Forward Deployed Engineers through implementation and QA, providing hands-on product and design feedback as the build takes shape.
• Help the team make high-quality product decisions under real client, technical, and time constraints, while partnering with FDEs on the technical approach to realizing the target experience.
• Identify when a client- or practice-specific solution should become a reusable product, component, or design-system pattern.
• Bring insights from client delivery back to the broader product, engineering, and design teams.

Requirements

• 6+ years of product design experience, including ownership of complex B2B or enterprise product experiences.
• Strong interaction, visual, and systems design craft.
• Experience designing complex workflow, data-dense, or client-facing software.
• Comfort working through ambiguity without waiting for a perfect brief.
• Strong client-facing presence and the ability to explain design decisions to senior stakeholders.
• Experience partnering directly with engineers from early scoping through implementation.
• Ability to move quickly without losing clarity, judgment, or product quality.
• Good taste, strong product judgment, and a bias toward making ideas concrete.
• Fluency with AI-assisted design, prototyping, and development tools.
• A portfolio demonstrating shipped product work, not only concepts or final mockups.

Bonus Experience

• Work in a forward-deployed, solutions, consulting, agency, or other client-embedded environment.
• Experience designing legal, financial, healthcare, or other expert professional workflows.
• Experience designing collaboration tools or software that connects external users to complex internal workflows.
• Comfort with Git, React, and version-controlled prototyping workflows.
• Experience turning fast-moving product work into reusable components, interaction patterns, or design-system contributions.
• Experience working at an early-stage or fast-growing company.

Pay

$215,000 - $265,000 per year + equity. The range reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. This range reflects base salary only and does not include equity or benefits.

Benefits

• Competitive compensation package including equity.
• 401(k) with employer match.
• Comprehensive insurance (health, dental, hospital, accident, and vision).
• Relocation reimbursement for candidates moving to NYC.