Forward Deployed Engineer- (Senior/Staff)

About the role

We’re hiring a Senior / Staff Forward Deployed Engineer to join Healthie’s Engineering team. In this role, you’ll work directly with some of Healthie’s most strategic and technically complex customers, designing and building solutions on top of Healthie’s extensible platform. You’ll operate at the intersection of engineering, product, and customer success—solving high-impact problems in real-world healthcare environments.

This is a highly technical, customer-facing engineering role—not a support role. You’ll write production code, influence platform direction, and help shape how Healthie scales across diverse healthcare organizations and operational workflows.

You’ll collaborate closely with Engineering, Product, Solutions Engineering, and leadership teams to ensure our customers can successfully operationalize Healthie in complex clinical and business environments.

About you

• 5–10+ years of experience in highly technical, customer-facing roles within a consultancy or platform-based company (Forward Deployed Engineer, Solutions Engineer, Engineering Consultant, Implementation Engineer, or Technical Support Engineer).
• Experience with our tech stack which includes Rails, React, Typescript, GraphQL, Postgres, Redis, Sidekiq, RSpec, and Capybara.
• Comfortable acting as the technical bridge between customers and internal engineering teams, helping diagnose complex issues, guide implementations, and translate customer workflows into scalable technical solutions.
• Strong technical generalist with the ability to go deep when needed. Strong product-sense. Experience with APIs and zero-to-one full-stack development.
• Deep pride and care in your work.
• Excellent communicator who can explain complex technical concepts clearly to both technical and non-technical audiences.
• Highly organized and self-directed; comfortable owning problems end-to-end in a fast-paced environment.
• Motivated by working closely with customers while solving complex technical problems and improving how the platform operates in real-world environments.

Details, details

• This is a full-time, Hybrid position located in our NYC HQ (3 days in office).
• U.S. work authorization is required.
• The salary range is as follows, depending on level:
• Senior Engineer: $160,000 - $190,000. Plus benefits, equity, annual bonus
• Staff Engineer: $190,000 - $220,000. Plus benefits, equity, annual bonus

Interview Process

• Quick chat with our Talent team (15 minutes)
• Interview with Cavan, CTO + cofounder (30 minutes)
• Pair Coding Interview (2, one hour sessions)
• Executive Interviews (30 minutes each): Ani Chan, Director of Customer Engineering, Jonathan Myron, VP of Engineering, Tariq Mahmoud, COO
• Reference checks