Forward Deployed Engineer Palo Alto, CA
Evolver · Palo Alto, CA · 2 wk ago
EngineeringFull-time
Key Responsibilities
- Work directly with enterprise customers to deploy and configure our platform in their production environments.
- Serve as the hands-on technical expert during onboarding, integration, and expansion phases.
- Troubleshoot issues in real time, owning them through resolution.
- Integrate our platform with customer systems, APIs, data sources, authentication frameworks, and enterprise workflows.
- Implement custom scripts, connectors, or extensions in Python where needed.
- Configure Azure-based deployments and assist customers with best practices.
- Gather customer feedback and translate real-world use cases into actionable product insights.
- Collaborate with internal engineering to reproduce issues, validate fixes, and enhance stability.
- Contribute improvements to deployment tooling, automation, and documentation.
- Develop playbooks, checklists, migration guides, and integration best practices.
- Help establish repeatable, scalable processes for future deployments as we grow.
- Assist sales and customer success teams in technical scoping and feasibility analysis.
Qualifications
- Experience
- 6+ years in software engineering, solutions engineering, implementation engineering, or forward-deployed roles.
- Experience working directly with enterprise customers in technical engagements.
- Hands-on experience deploying or integrating systems on a major cloud provider, ideally Azure.
- Strong Python experience in production contexts.
- Experience working in fast-paced startup or high-growth environments is a plus.
- Education
- Bachelor’s or Master’s in Computer Science
- Technical Skills
- Strong proficiency in Python.
- Familiarity with Azure services.
- Experience integrating software with enterprise systems, APIs, or identity providers.
- Solid understanding of cloud deployment models, security constraints, and operational best practices.
- Strong debugging skills, including logs, traces, and distributed troubleshooting.
- Soft Skills
- Excellent communication skills, especially with technical and non-technical stakeholders.
- Analytical mindset with a strong focus on problem-solving.
- Comfortable working in a fast-paced, dynamic startup culture.
- Customer-obsessed mindset with a strong sense of ownership.
- Highly collaborative, resourceful, and comfortable navigating ambiguity.
Benefits
- Competitive Compensation: Tailored to your experience and skill set.
- Career Growth: Opportunities for professional development and leadership roles.
- Innovative Culture: Work at the frontier where real customer problems meet cutting-edge technology.
- Impact & Ownership: Join early and help shape how we deploy to enterprise customers.