Forward Deployed Engineer - Modernizing Public Services

About the role

The Forward Deployed Engineer will design and build the payment systems and ensure accurate reconciliation and regulatory compliance. They will also oversee ledger integrity and make critical architecture-level decisions.

Responsibilities

• Design a money movement flow: ledgered internal state, transaction lifecycle management, idempotency, retries, and deterministic replay
• Build high-trust, reliable reconciliation: daily/continuous reconciliation between internal ledger, card network events, banking events, and vendor/provider reports
• Minimize operational risk: build guardrails that prevent bad states (double-spend, duplicate webhook processing, inconsistent balances, orphaned settlements)
• Own and evolve a multi-service monorepo spanning an event-driven pipeline, a payments API (onboarding, credit, cards), balance healthchecks, and regulatory reporting jobs
• Make architecture-level decisions on how to securely and reliably handle billions of dollars in state-funded educational payments, including card issuing infrastructure, processor integrations, and fraud and credit risk controls
• Be responsible for keeping independent ledgers aligned at all times despite asynchronous event processing

Requirements

• Obsessive About Correctness: Spot discrepancies before they become problems
• Assumes the Real World is Unreliable: Build systems that remain predictable even in unreliable conditions
• Craves Ownership: Want to be the single point of trust for money movements
• High-Auditability Mindset: Willing to trace transactions through the entire stack to find issues quickly