Forward Deployed Engineer - COO AI Product

At Wells Fargo, we're more than a financial services leader—we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe a meaningful career offers more than just a job; it provides the elements to help you thrive, both in and out of work. Living the Well Life means robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Wells Fargo ranked in the top three on the 2025 LinkedIn Top Companies list, making us the #1 financial services employer for career growth in the U.S.

About This Role

Wells Fargo is seeking a Forward Deployed Engineer to join the COO AI Center of Excellence team. The role will drive adoption and delivery of AI solutions, focusing on the AI Prompt Studio and AI Case Management. You will partner directly with business teams to identify opportunities, translate business needs into scalable AI-enabled solutions, and accelerate deployment of AI capabilities while ensuring alignment with governance, risk, and compliance requirements.

Responsibilities

• Lead or participate in a variety of complex functions within the digital environment.
• Contribute to large-scale planning related to the execution of the digital strategy.
• Review and analyze complex content strategy, customer experience, analytics, research, or product management requiring in-depth evaluation of variable factors.
• Independently resolve complex issues.
• Lead teams to meet project deliverables while leveraging a solid understanding of digital initiatives, policies, procedures, and compliance requirements.
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals.
• Potentially lead projects, teams, or provide direction to junior staff on less complex digital initiatives.

Requirements

• 4+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education.

Qualifications

• Experience delivering AI, automation, workflow, or digital products in a large enterprise environment.
• Strong understanding of generative AI technologies, prompt engineering, AI governance, and workflow orchestration.
• Experience working directly with business stakeholders to implement technology solutions and drive adoption.
• Proven ability to translate complex business challenges into scalable product capabilities.
• Experience partnering with engineering teams throughout the product lifecycle.
• Strong executive communication, facilitation, and stakeholder management skills.
• Demonstrated ability to lead complex, cross-functional initiatives with measurable business outcomes.
• Experience with low-code/no-code platforms, workflow technologies, or AI-enabled business applications.

Job Expectations

This position is not eligible for visa sponsorship. Ability to work on-site per Wells Fargo's standard operating model in the listed location (hybrid schedule: 3 days on-site and 2 remote). The ability to travel up to 10% of the time.

Posting Location: Charlotte, NC - 550 S Tryon St. The Chief Operations Office functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for this role, so if you are not in the listed location, you must commit to self-relocation within an agreed-upon timeframe.