Forward Deployed Engineer

We're Looking For

• High-agency problem solver
• Forward deployed engineer

About the Role

Turing Labs is transforming product and R&D innovation across the Consumer Packaged Goods space. We aim to fix the slow, manual R&D cycles that lead to 90% of CPG innovations failing. By leveraging our bespoke Machine Learning tools, modern LLMs, and traditional software, we're building product experiences that users can trust.

What You'll Do

• Embed deeply with customers, focusing on both problem-solving and productizing common issues.
• Identify and automate product insights to guide our company's direction.
• Solve customer problems using our software, machine learning, and AI toolkit, and build custom software and agents on top of this core code where necessary.
• Within 15 days: Understand one key problem facing a user and propose a fix.
• Within 30 days: Deliver a custom implementation layer that solves a specific user problem the core tooling does not.
• Within 60 days: Embed on-site with a customer for a week to watch, identify, and solve user problems we can't see from our office.

A Good Fit

• Experience in forward deployed engineering, product, ML/ AI, and food science/chemical engineering
• Comfort discussing these fields in areas where you don't have direct experience
• A knack for identifying and quantifying measurable outcomes
• An uncanny ability to identify root causes vs surface-level problems
• Excellent communication and candor
• High-ownership mindset: ability to work independently and be self-motivated, e.g., former founders or those who took extreme ownership in previous roles

Might Not Be For You

• Leverage central, rigid processes or heavy structure to identify problems
• Prefers relationship/account management without technical implementation

Bonus If You Have

• Specific education in chemistry, physics, machine learning, AI, etc.
• Product/UX experience

About Us

• We are backed by $19.75M in funding from Y Combinator, Insight Partners, and elite angels like Eric Ries.
• Our core platform can't be killed by the next release of ChatGPT.
• We are a small, elite team breaking new ground in how engineering work can be done and how problems can be solved.
• We operate with a high agency, high-speed culture: we trust you, we want you to build great things fast.
• This position is based in Palo Alto, CA with some travel expected.