Forward Deployed Engineer

Responsibilities

• Lead complex end-to-end deployments of the Jean-Paul platform
• Conduct discovery and technical scoping with customers' engineering teams
• Promote adoption by empowering customers to build independently
• Identify business functions for expansion beyond initial deployment
• Analyze customer tools and processes to surface valuable use cases
• Deploy the platform in varied environments including customer VPCs
• Overcome connectivity challenges swiftly and document lessons learned
• Provide honest advice about deployment fit and architectural solutions
• Capture field feedback to influence product roadmaps

Qualifications

• 5+ years in technical deployment or hands-on engineering
• Experience with infrastructure technologies (Linux, Docker, networking)
• Familiarity with major cloud services and enterprise authentication (SSO/OAuth)
• History of building or deploying LLM-powered systems
• Ability to connect user experiences to model behavior
• Strong mentoring skills in technical contexts
• Capacity to navigate ambiguous situations and forge clear future states

Benefits

• Comprehensive benefits package for all full-time employees
• Opportunity for significant career growth by writing the deployment playbook
• High level of customer engagement and direct impact on product development
• Chance to work with cutting-edge AI deployment in diverse environments
• Dynamic work environment with travel opportunities to client sites

Pay

$150,000 – $200,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available