Forward Deployed Engineer

About the role

For our client, we are seeking a Forward Deployed Engineer to join the team of a leader in the Enterprise Technology space. This role will serve as a hands-on technical partner to key customers, helping them move from initial engagement through successful production adoption. The position combines deep engineering execution with customer-facing advisory work, making it ideal for someone who can bridge infrastructure, databases, and business outcomes. You will work closely with account and product teams to solve complex technical challenges, shape engagement standards, and turn customer momentum into measurable growth. Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Engage with top accounts as a dedicated technical partner, providing hands-on support for architecture reviews and migration planning.
• Conduct scoped onboarding for high-growth startups, overseeing the process from intake through execution.
• Lead database-related customer projects, with a focus on Postgres architecture and complex data migrations.
• Help drive account growth by turning credit grants into production adoption and identifying expansion opportunities.
• Maintain the technical relationship with clients through regular architecture reviews and incident follow-ups.
• Develop the Forward Deployed Engineering playbook, including engagement standards and success metrics.
• Provide feedback to product and engineering teams based on customer experience and technical challenges.
• Collaborate closely with Account Managers to ensure seamless transitions and ongoing customer support.

Qualifications

• 8+ years of experience in a hands-on, customer-facing engineering role such as forward deployed or solutions engineering.
• Strong software engineering fundamentals with the ability to write production-quality code.
• Deep expertise in cloud infrastructure, including containers, CI/CD, and production workload management.
• Extensive experience with Postgres database operations, including schema design and data migrations.
• Familiarity with AI tools and understanding of LLM application architectures.
• Exceptional communication skills across technical and non-technical audiences, including executives.
• Ability to operate self-directed in ambiguous situations and establish new functions without pre-existing frameworks.
• Commercial acumen with the ability to connect technical achievements to business growth and revenue.

Pay

$130,000 – $160,000 annually

Benefits

• 4 weeks of paid vacation annually.
• 14 weeks of fully paid parental leave for all new parents.
• Long-term disability coverage and life insurance, along with 401K plans.
• 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage, including dependent care.
• Monthly lifestyle stipend for wellness and hobbies.
• Monthly subsidy for cell phone and internet expenses.
• Commuter benefits for Bay Area employees and home office stipends for remote workers.
• Support for continuous learning and professional development.