Forward Deployed DevOps Engineer

About the role

We’re looking for a hands-on Forward Deployed DevOps Engineer who can help us keep our systems running reliably in the field, while also contributing to core product development. You’ll wear multiple hats - configuring and managing GPU servers, supporting deployment of AI models, supporting backend code, and troubleshooting live systems alongside casino IT teams.

Responsibilities

• Deploy, configure, and maintain EagleSight’s on-prem GPU servers in casino environments.
• Own containerization and remote monitoring for multiple sites.
• Work closely with our ML and full-stack engineers to ship on-site updates, improve reliability, and debug issues across the stack.
• Collaborate with casino IT/security teams to manage network access, firewalls, and system security.
• Build scripts and automation to make deployment, upgrades, and monitoring seamless.
• Proactively improve observability — health checks, logs, metrics, and alerting.
• Be the first point of technical contact for our customers in Las Vegas.

Requirements

• 3+ years of experience in DevOps engineering roles.
• Strong Linux skills, Docker, networking, and performance debugging.
• Comfortable working in live production environments with minimal supervision.
• A startup mindset - resourceful, adaptable, and excited to work across ML, backend, and DevOps boundaries.

Nice to have

• Experience with GStreamer, FFmpeg, RTSP (or similar protocol) video pipelines.
• Integration experience with enterprise VMS software.
• Experience with Prometheus/Grafana or similar monitoring stacks.
• Familiarity with GPU environments (NVIDIA drivers, CUDA, Triton, TensorRT).
• Experience configuring and deploying AeroStream multiplexers.