Forward Deployed AI Accelerator

About the role

Braze is building an internal AI Transformation function to change how every team at the company works. This role is the broad-coverage, rotational counterpart to the GTM (Growth, Technology, and Marketing) Applied AI Architects.

Responsibilities

• Embed with a functional team or cross-functional cohort of approximately 15–25 people, learning their work deeply, and rebuilding their highest-leverage workflows around AI alongside them.
• Operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency.
• Run enablement and discovery across your assigned functions, leading enablement sessions and stakeholder research to map out where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute.
• Build alongside the team, creating custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure.
• Coach toward self-sufficiency, moving people through a progressive maturity model from awareness to full workflow transformation, teaching them to build and iterate on their own tools over time.
• Own quality during the engagement, transitioning the cohort's load-bearing agents into the shared Platform layer so they run durably after you rotate out.
• Recognize patterns and scale what works, documenting every tool, playbook, and transformation pattern created so the full team can compound each other's work.
• Prepare cohorts for an agentic future, designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.

Requirements

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration.
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth.
• Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows.
• Track record of coaching, teaching, or enabling others, with evidence that people you've worked with actually changed how they work.
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners.
• Comfort working across multiple workstreams and relationships simultaneously, supporting 15–25 people at varying stages of their AI journey.
• Experience in marketing, finance, people/HR, legal, operations, or a closely adjacent business function.
• Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team.
• Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, Snowflake).

Qualifications

• Product Management background or experience, with demonstrated ability to ship things people actually use.
• Experience in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context.
• Experience with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools).
• Experience with change management, organizational transformation, or large-scale enablement programs.

Skills

• Technical fluency in AI development tools and platforms.
• Experience with enterprise SaaS technology and data stacks.
• Experience building and scaling internal tools, templates, or playbooks.
• Experience with change management, organizational transformation, or large-scale enablement programs.

Benefits

Details on benefits plans will be provided if you receive an offer of employment. Braze offers a comprehensive Total Rewards package that includes:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, and life insurance

Pay

The pay range for this position at the start of employment is expected to be between $110,000 and $166,000/year, with an expected On Target Earnings (OTE) between $131,000 and $195,000/year (including bonus or commission).

Schedule

This role offers a flexible schedule to help you achieve work-life harmony.