Forward Deployed Advisory Engineer
Role Summary
The Forward Deployed Engineer (FDE) is an implementation-focused role responsible for the technical success of initial customer deployments. This role involves embedding with client teams to validate requirements and implementing the technical code required to integrate the core AI solution into unique operational workflows.
Key Responsibilities
Full-Stack Implementation: Develop custom connectors, data transformers, and workflow automation scripts (Python/JavaScript) to bridge the product with client systems.
Requirement Validation: Collaborate with business units to map existing service workflows into AI-augmented processes.
Value Engineering: Deploy the technical instrumentation required to track and prove business KPIs, such as ROI and ticket deflection.
Technical Feedback: Act as the primary technical feedback loop between the field and the RD team to influence core platform development.
Basic Requirements
Engineering Practice: 5+ years of software engineering or solutions engineering experience in a customer-facing capacity.
SaaS Proficiency: Significant experience with at least two major enterprise SaaS developer platforms.
Preferred Requirements
Mandarin Chinese speaking proficiency preferred
Rapid Prototyping: Ability to learn new APIs and build production-ready integrations in agile, high-pressure environments.
Diagnostics Skills: Strong capability for troubleshooting complex networking and data-flow issues in hybrid environments.
Pay
The base salary range budgeted for this position is $117,000 to $145,000. Individuals may also be considered for bonuses and/or commissions.
Schedule
This role offers the flexibility to be home-based anywhere in the United States. If you're near our Chicago or Raleigh offices, we follow a friendly hybrid model with three days a week in the office - great for collaboration and connection!
This role will require travel which may be up to 50%.
Benefits
Lenovo’s various benefits can be found at www.lenovobenefits.com.
About the Role
In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 8/15/2026 – this applies to both internal and external candidates.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.