Forklift Technician - Senior

About the role

The contractor will be responsible for the proper repair and maintenance for a large fleet of forklifts and related equipment of various brands (predominately Raymond).

Responsibilities

• Schedules, prioritizes, inspects, and repairs forklifts, pallet jacks, and carts
• Determines, within prescribed value range, when a major component/assembly is to be repaired, rebuilt, replaced or discarded
• Assists with the purchasing of parts and services
• Maintains fleet and training vehicles; prepares written estimates on cost and labor time for corrective repairs
• Interacts with customers to keep them informed of status of vehicles, repairs needed, etc.
• Independently performs corrective maintenance and repairs to the fleet
• Informs government focal point if a task cannot be safely performed alone
• Inspects, diagnoses and isolates vehicle and equipment malfunctions; troubleshoots, traces and locates defects and/or causes of mechanical problems to determine type and extent of necessary repairs
• Repairs all assigned forklifts and equipment to ensure they are safe and dependable
• Inspects and tests equipment for mechanical defects, and replaces worn parts
• Removes, replaces, adjusts, or cleans defective parts or components
• Performs oil changes, check fluids, diagnose tread wear, charge and repair batteries and trouble-shoot problems
• Ensures hydraulic lines/hoses are inspected/replaced as needed
• Ensures braking and electrical systems are optimal
• Utilizes appropriate techniques and procedures in accordance with manufacturer's specification
• Identifies necessary parts, equipment and supplies needed to complete repair or preventative check
• Road tests vehicles during and occasionally upon completion of maintenance/repair work
• Responds to emails and telephone calls
• Performs other related duties as required or as directed by Supervisor regarding forklift and equipment maintenance

Qualifications

• Active TS/SCI Clearance with Polygraph
• Experience: Ten (10) years of experience in the problem diagnosis, repair and maintenance of a wide variety of forklift maintenance
• Education: High school Diploma or GED equivalent
• Special Certifications: Certified in the safe operation of forklifts by the Sponsor within 30-days of commencing work and every 24-months as required. Certified maintenance on Raymond brand forklifts. Other pertinent forklift maintenance certifications.

Skills and Abilities

• Extensive knowledge of the operating systems used in forklifts and associated hydraulic, pneumatic, and electrical systems
• Extensive knowledge of the practices and tools used in the maintenance and diagnostics of forklifts and equipment
• Considerable knowledge of computer, electrical, transistorized and other non-mechanical systems and how they tie-in with and affect the operation of mechanical systems
• Considerable knowledge of the full range of tools, equipment, test procedures and practices used in the repair and preventative maintenance of forklifts
• Excellent interpersonal and customer service skills
• Experience diagnosing complex mechanical and related malfunctions
• Expertise in reading technical manuals, references and specifications and service and recall bulletins
• Written communication skills necessary to write routine correspondences, maintenance logs and order forms
• Expertise in how to operate a forklift, power tools, wrenches, diagnostic equipment, and jacks
• Working knowledge of computers, including Microsoft Access and Microsoft Office Suite
• Adaptability to prioritize and schedule multiple work requirements
• Flexibility in work schedule
• Representational skills necessary to interact with outside vendors
• Working knowledge of diesel, gas, and electric mechanics
• Experience welding simple parts

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Education reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance