Forklift Road Mechanic

About the role

Toyota Lift NW is a team of engaged, dedicated employees who hold themselves to the highest standards in everything they do. The company pursues complete Customer Euphoria, conducts business with the highest ethics, and builds strong relationships with co‑workers, leaders, and customers. Team members are expected to demonstrate relentless support, uncompromising integrity, transparency, and full accountability. The culture follows Toyota’s 5S model: Seiri (Sort), Seiton (Straighten), Seiso (Shine), Seiketsu (Standardize), and Shitsuke (Self‑Discipline).

As a Field Technician you are a front‑line representative with constant customer interaction. You must present TLNW professionally, take ownership of your work, continuously improve your skills, work safely, and follow company policies and guidelines.

Responsibilities

• Perform periodic maintenance (PM) services at designated customer locations.
• Visually inspect customer lifts and verify all lifts are enrolled in PM service.
• Perform field repairs at designated customer locations.
• Upsell during repairs and promote Preventative Maintenance agreements.
• Check in with Dispatcher by phone at start of day, throughout the day, and at end of day.
• Document all work orders using Catavolt.
• Review work in process, complete open work orders immediately.
• Complete monthly safety inspection forms to ensure vehicles and tools are properly maintained.
• Never compromise safety: always surround work area with safety cones.
• Use proper PPE when required.
• Familiarize yourself with proper tool usage and practice 5S.
• Stop, Call, and Wait if unfamiliar with a task.
• Assist with various projects or jobs as requested.
• Notify supervisor of safety concerns.

Requirements

• High School Diploma (required).
• Self‑motivated, detail‑oriented, organized, with ability to shift priorities in a changing environment (required).
• Mechanical ability to repair equipment and adapt to various machine types.
• Previous mechanical experience or technical school training.
• Field techs must be experienced, journey‑level technicians with over 4 years of professional mechanical experience, or demonstrate capability as determined by the Service Manager.
• Strong written and oral communication skills.
• Ability to work independently and self‑motivate.
• Ability to lead and supervise a small group of technicians.
• Ability to communicate clearly and effectively with employees, vendors, and customers (required).
• Prior experience in customer service and material handling/industrial equipment environment (preferred).
• Ability to operate reach‑truck, stock‑picker, pallet jack, and pass forklift certification.
• Ability to interact effectively with others; be a team player.
• Maintain a good attendance record.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job; reasonable accommodations may be made for individuals with disabilities.

• Specific vision abilities: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• May require sitting for long periods working at a computer.
• Physically lifting and moving up to 75 lbs on occasion.
• Walking on concrete floors with full range of body motion for climbing, pushing, lifting, and reaching.

Employment is contingent upon completing an application, passing a background investigation (past employment, education, criminal history), and a drug screening (required).

Pay

The hourly range for this position is $26.50 – $40.00. The specific pay offered may be influenced by factors including relevant experience, education, and work location.

Schedule

Monday – Friday, 7:00 am – 5:00 pm (hours may vary due to workload).

Position Details

Reports to: Service Manager. Classification: Non‑Exempt/Hourly. Location: Clackamas, OR.