Forklift Field Service Technician

About the role

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful: Company van (parked at home each day)Company fuel cardCompany paid cell phoneTool insurancePaid time offPaid holidaysOutstanding benefits package offering Dental, Vision, and 100% employer paid Medical insurance premiums, plus much more!)401(k) with matchCompetitive wagesCompany uniforms provided

Responsibilities

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Complete each repair job in a timely, efficient and professional manner
• Provide exceptional customer service
• Work and manage workloads independently
• Incorporate Alta's Guiding Principles into daily activities
• Perform other duties as assigned

Qualifications

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands/Work Environment

• Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required
• Vision: No special vision requirements
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

About Alta Culture

Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

What We Look For

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Other Opportunities

If you are interested in other opportunities at Alta, please visit our careers page at altg.jobs to view other openings that may be of interest to you!