FOREST CITY, NC - DATA CENTER TECHNICIAN III
Heunets · Forest City, NC · 1 wk ago
On-siteInformation TechnologyContract
We are seeking a qualified and dependable Senior Data Center Technician / Site Lead to join our team as a 1099 independent contractor, lead and perform hands-on data center installation, troubleshooting, maintenance, break/fix, and site coordination activities. The successful candidate will provide technical leadership to on-site technicians, coordinate with remote NOC/engineering teams, and ensure all assigned work is completed safely, accurately, and within required SLA/timeframes. Role & Responsibilities Lead and perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.Rack, stack, install, move, and decommission servers and network equipment.Perform advanced hardware and connectivity troubleshooting.Install and troubleshoot copper and fiber network cabling.Execute IMAC (Install, Move, Add, Change) activities according to established procedures.Manage and coordinate day-to-day site activities and technician teams.Provide technical guidance and support to other technicians on site.Coordinate with remote NOC/engineering teams and escalate complex issues when required.Ensure assigned work is completed within required SLA/timeframes.Maintain accurate documentation of work performed and site changes.Follow customer SOPs, security, and safety requirements. Required Qualifications 3+ years of hands-on data center or IT infrastructure experience.Strong technical expertise with enterprise server and network hardware.Strong experience in rack & stack, cabling, hardware installation, troubleshooting, and break/fix.Proven site management and team management experience.Experience leading or coordinating technicians at a data center site.Ability to independently handle technical issues and take ownership of site activities.Strong communication, leadership, and problem-solving skills.Ability to read and follow technical documentation, diagrams, and SOPs.Must have required tools and PPE and meet customer/site security requirements. Preferred Experience Previous experience as a Level 3, Senior Data Center Technician, Site Lead, or Team Lead.Experience managing data center sites and coordinating technician teams.Experience with large-scale data center deployments, migrations, or infrastructure projects.Data center, networking, server, or relevant IT certifications are a plus. Project Commitment We are looking for qualified, dependable technicians who can commit to an engagement of up to 3 months and consistently meet customer expectations, quality standards, and SLA requirements. Key Success Factors Technical competence and hands-on troubleshooting capability.Strong ownership and accountability for site activities.Effective leadership and coordination of technician teams.Consistent adherence to customer procedures, security, and safety standards.Timely completion and accurate documentation of assigned work.