Forensic Nurse Examiner - PRN

Job Description

Performs forensic evidentiary examinations on victims and alleged perpetrators in connection with chronic or acute physical, sexual, or domestic assaults, and specifically:

• Provides timely, non-judgmental, compassionate care to patients with a complaint of sexual assault utilizing a clinical process.
• Obtains consent from the subject or custodial/proper authority prior to the examination relative to photography and evidence collection.
• Performs evidentiary physical assessments using ALS when indicated based on evidence-based research and unit-based training.
• Completes the Physical Evidence Kit required by law enforcement authorities.
• Photographs patients and injuries as training indicates using proper technique.
• Ensures compliance with Chain of Custody requirements.
• Interfaces with law enforcement officials, crime labs, prosecutors, and other authorized stakeholders concerning forensic processes and outcomes to include providing expert testimony in judicial proceedings.
• Provides testing, prophylactic treatment, prescription refills and related education to patients who potentially may have been exposed to HIV during their assault.
• Participates in peer reviews, staff meetings and SART meetings.
• Performs related work as assigned.

Customer Service

• Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
• Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
• Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
• Keeps customer’s information confidential, including public places such as elevators or the cafeteria.
• Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself.
• Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.
• Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.

Communication Etiquette

• Respectful, courteous and professional in all forms of communication and follows facility’s service communication protocol in all interactions.
• Refers to use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.
• Does not text or use e-mail during meetings (except for exigent or emergency situations).
• Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).
• Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate).
• Asks permission before placing the caller on hold or using the speakerphone.
• If caller is transferred, gives the caller the extension number of the person he or she is being transferred to.
• Offers further assistance to the caller upon completing the conversation.
• Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible.
• Returns email and voicemail messages promptly but no later than within one business day (24 hours).
• Always mindful of voice and language in public.

Self-Management

• Reports to work appropriately groomed and in compliance with the Hospital’s dress code.
• Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.
• Complete all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes.
• Completes mandatory, annual education and competency requirements.
• Follows UMCRH safety, infection control and employee health standards.
• Demonstrates responsibility for personal growth, development and professional knowledge and competency.
• Adhere to all UMCRH and department policies and procedures, including Code of Conduct and professional behavior standards.
• Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences.
• Provides notification of absences, lateness and vacation requests according to department guidelines.
• Respects length of time for lunch and break times.
• Reviews, signs, and adheres to UMCRH and/or departmental confidentiality statement.

Qualifications

• Work Experience: Required: 2 years in a clinical setting Preferred: 3-5 years in a clinical setting including 2 years in Emergency Medicine
• Technical/Clinical Skills: Microsoft Office Suite Skill Level (see attached explanation sheet)
• Communication Skills & Abilities: Select highest applicable level: Effective oral and written skills and able to provide empathy Bilingual: Preferred
• Problem Solving/Analytical Skills & Abilities: Technical application of detailed if not complex processes and factual interpretation Level of Supervision Required limited
• Contacts Inside & Outside Facility/Corporation: Outside company to give technical information
• Transportation (Work-related): Required Business Travel Outside of Region Infrequently, if any.