Foreclosure Specialist III (Timeline)

About the Role

LoanCare, one of the top providers in the mortgage services industry, seeks an experienced Foreclosure Specialist III to join our team. The ideal candidate will have a solid work history in the mortgage or real estate industry, enjoy working with both internal and external clients, and thrive in a detail-oriented, fast-paced environment with tight deadlines.

Responsibilities

• Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to provide foreclosure issue resolutions and minimize risks/mitigate loss outside of their delegated authority.
• Provide status updates and reporting to management; ensure compliance with agency, investor, and insurer guidelines.
• Support internal business units and staff with questions on foreclosure loans within their delegated authority.
• Assist with training and mentoring Foreclosure Specialist I and II.
• Manage attorney communication through LoanSphere.
• Ensure prompt and appropriate maintenance and actions on foreclosure portfolio.
• Ensure attorney firms send appropriate letters as described in servicing handbooks.
• Maintain knowledge of state/federal agency regulations, investor/insurer timelines, and document requirements for judicial and non-judicial foreclosures.
• Understand trial and deposition hearings.
• Accurately calculate and provide bidding instructions to attorney firms for nationwide foreclosure sales for all investors.
• Apply established techniques, procedures, or specific standards to work performed under general supervision; ensure sound judgment and accuracy per company and federal compliance standards.
• Execute policies at the direction of management and make recommendations for necessary changes.
• Develop and maintain collaboration with executive and senior management, department/corporate staff, financial institutions, investors, agencies, and approved attorney network.
• Perform all other duties as assigned.

Requirements

• High School Diploma or equivalent required; Associate’s degree preferred or equivalent combination of work experience, knowledge, skills, and abilities related to the position requirements.
• 3+ years of foreclosure or mortgage default-related experience (foreclosure preferred).
• Knowledge of mortgage banking and familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and federal/state laws related to foreclosure and bankruptcy processes.
• Working knowledge of mortgage loan documentation; foreclosure processing best servicing practices; default/foreclosure laws and regulations; and FNMA, FHLMC, FHA, and VA guidelines.
• Strong professional, interpersonal, and verbal/written communication skills.
• Advanced multitasking and organizational skills with strong attention to detail.
• Ability to comprehend legal terms/conditions and apply them to work processes.
• Notary Public commission beneficial but not required.
• Previous title work experience preferred.
• Experience monitoring the activity of multiple accounts assigned to outside counsel.
• Ability to use a personal computer and research the internet.
• Advanced skills in Microsoft Office products (Word, Excel, and Access) and MSP and LoanSphere applications.
• Ability to take direction from senior paralegals and attorneys.
• Ability to prioritize workflow and work in a high-volume, fast-paced, multifaceted, and time-sensitive environment.
• Ability to work independently with minimal direction and effectively meet deadlines.

Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Essential Functions

• Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension: Understand written sentences and paragraphs in work-related documents.
• English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Speaking: Communicate verbally with others to convey information effectively.
• Active Learning: Understand the implications of new information for both current and future problem-solving and decision-making.
• Active Listening: Give full attention to what other people are saying, take time to understand the points being made, ask questions for clarity, and don’t interrupt at inappropriate times.
• Instructing: Teach others how to do something.
• Judgment and Decision Making: Consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management: Manage one's own time and the time of others.
• Writing: Communicate effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving: Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Deductive Reasoning: Apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity: Recognize when something is wrong or is likely to go wrong.
• Written Comprehension: Read and understand information and ideas presented in writing.
• Inductive Reasoning: Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering: Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision: See details at close range (within a few feet of the observer).
• Oral Comprehension: Listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression: Communicate information and ideas verbally so others will understand.
• Speech Recognition: Identify and understand the speech of another person.
• Speech Clarity: Speak clearly so others can understand you.

Work Conditions

• Able to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance.
• Overtime required as necessary.

Physical Demands

• Sitting up to 90% of the time.
• Walking and standing up to 10% of the time.
• Occasional lifting, stooping, kneeling, crouching, and reaching.