Foreclosure Specialist II (On-site)

About Us

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive—and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions, and recognizing great performance.

About the Role

The Foreclosure Specialist II monitors and processes accounts that are in the foreclosure process.

Responsibilities

• Completes pre-foreclosure reviews to ensure loans are referred for foreclosure based on company requirements.
• Completes, monitors progress, and ensures deadlines are met for invoice approval, foreclosure referrals, foreclosure breach letters, and collection letters.
• Completes, monitors progress, and ensures deadlines are met for property preservation, order values, and inspections.
• Calculates and prepares reinstatement, payoff figures, and other debt information to attorneys.
• Manages a pipeline of foreclosure loans to ensure timely processing and adherence to investor, insurer, and client requirements.
• Provides adequate and accurate information to assigned foreclosure counsel.
• Prepares bidding instructions for utilization at foreclosure sale.
• Manages daily exception report to confirm adequate oversight of assigned pipeline.
• Completes follow-ups with foreclosure counsel to obtain all foreclosure documentation as required.
• Makes and answers calls from attorney firms and vendors.
• Adheres to company and department policies and procedures.
• Follows established company guidelines to increase revenue and reduce losses.
• Reviews tasks daily to ensure they are completed within company timelines.
• Performs other duties and projects as assigned by Management.

Requirements

• High school diploma or equivalent required.
• College degree preferred.
• 2+ years direct foreclosure experience required.
• Previous experience in law office or mortgage servicing company required.

Skills

• Good verbal and written communication skills.
• Good computer and internet skills.
• Must be a self-starter with excellent time management skills and be able to work with general supervision applying established procedures and specific standards.
• Proficiency in Black Knight/LPS required.
• Proficient use of Microsoft Office—Outlook and Excel required.
• Ability to multi-task in an environment of changing priorities by maintaining a daily worklist in addition to other assignments.

Additional Information

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Benefits

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund supports team members experiencing hardships

Newrez NOW (Corporate Social Responsibility)

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program—dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)