Ford Mobile Service Technician

About Freeway Ford

Freeway Ford is a premier dealership in Bloomington, MN, dedicated to innovation and elite customer convenience. We recognize that our customers’ time is valuable, which is why we are expanding our Mobile Service fleet. We bring the expertise of our service bay directly to our customers' driveways and fleet yards. At Freeway Ford, we provide the technology and the freedom for top-tier technicians to thrive outside the traditional shop walls.

About the role

Freeway Ford is seeking a professional and self-motivated Mobile Service Technician. In this role, you will be the face of our dealership in the community, operating a Freeway Ford Mobile Service vehicle. You will perform a variety of light repairs on-site at customer homes and businesses. The ideal candidate is a skilled technician who enjoys working independently, has a strong diagnostic background, and possesses the "people skills" to provide a luxury-level service experience in the field.

Responsibilities

• Previous professional automotive repair experience (Ford experience strongly preferred).
• Diagnostic Proficiency: Utilize Ford diagnostic tools (IDS/FDRS) to perform module programming and software updates on-site.
• Mobile Unit Management: Maintain the dealership-provided mobile service vehicle, ensuring it is clean, stocked with parts, and that all tools are properly maintained.
• Customer Concierge: Act as a professional ambassador for Freeway Ford, explaining repairs to customers and ensuring a "guest-first" experience.
• Safety & Compliance: Adhere to all shop and road safety protocols while operating the mobile unit and performing off-site repairs.

Requirements

• Valid driver’s license with a clean driving record (Required).
• Ability to commute to Bloomington, MN, and operate a mobile service vehicle throughout the Twin Cities area.
• Ability to work independently with minimal supervision.

Qualifications

• Automotive experience in a dealership or high-volume shop.
• Strong diagnostic and problem-solving skills.
• Excellent communication skills and a professional, well-groomed appearance.
• High level of time-management and organizational skills.
• Ability to lift 50+ lbs and work in various weather conditions.

Benefits

• Medical Insurance
• Dental Insurance
• Union Pension
• Tool Allowance
• Holiday Bonus
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Employee vehicle purchase and service discounts
• Independence: Enjoy the freedom of the road and a change of scenery every day.
• Stability: Join a well-established dealership with a massive, loyal customer base in the Bloomington area.
• Training: Access to ongoing Ford factory training