Footwear Sales Associate

About the role

The Sales Outfitter performs various selling and customer service activities, including greeting and acknowledging all customers promptly and friendly, handling merchandise with care, and providing information, assistance, and direction to customers.

Responsibilities

• Supports a strong commitment to world‑class customer service and ensures a pleasant, productive shopping experience.
• Demonstrates product to customers.
• Replenishes product on shelves according to merchandising guidelines.
• Maintains product expertise through ongoing training.
• Stays knowledgeable of advertised sales; maintains pricing and signage.
• Assists with seasonal floor merchandise moves.
• Restocks merchandise as required.
• Keeps work area clean, neat, and well stocked with supplies.
• Follows all company policies and procedures.
• Provides a legendary experience for every customer by identifying needs, making product recommendations, and promoting programs such as Club Membership, VOC, and In‑Store Pick‑up.
• Performs other duties as assigned.
• Exercises independent judgment under general supervision, choosing from limited alternatives to resolve problems and recommending improvements to procedures, policies, and practices.

Requirements

• Minimum education: High school diploma or equivalent experience.
• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computerized point‑of‑sale register system.

Physical Requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions involving wrists, hands, and/or fingers.
• Occasionally operate machinery, power tools, motor vehicles, or heavy equipment.
• Light work moving objects up to 20 lb; occasionally move and lift objects up to 100 lb or more (team lift as needed).
• Occasionally work in tight and confined spaces.
• Occasionally work in noisy environments.

Benefits

• Discounts on retail merchandise, restaurants, world‑class resorts, and conservation attractions.
• Dental and vision coverage.
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.
• Additional benefits.