FOOD UNIT LEAD (FULL TIME)
Essential Duties and Responsibilities
- Provides quality customer service by providing one-on-one attention to detail.
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
- Helps plan menus.
- Ensures timely, efficient meal service; supervises serving of meals.
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
- Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
- Determines work procedures, prepares work schedules and expedites work flow.
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping.
- Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
- Orders food and other necessary supplies from approved sources or purveyors.
- Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
- Determines and enforces a sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
- Issues written and oral instructions.
- Help select and orient employees; oversees staff training in areas of responsibility.
Qualifications
Prior food service experience is required.
Skills
Excellent communication and customer service skills.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Pay
Fixed Pay Rate: $14.50 per hour.
Schedule
Full time schedules; Monday through Friday, hours may vary. More details upon interview.
About the Role
Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.
Requirements
Associates at Chartwells K-12 are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Both full-time and part-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf will be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.
About Chartwells K-12
Chartwells K-12 makes sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K-12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent.
For more information, visit www.ChartwellsK12.com.
Chartwells K-12 maintains a drug-free workplace.