FOOD SVC WORKER II

About the role

Mission Statement: Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.

The leaders and best in food service have an opportunity available for a Food Service Worker II to join our team. Food Service Personnel are expected to provide world-class customer service to Michigan Medicine patients, visitors and their coworkers while maintaining the highest quality standards for food safety and sanitation.

Responsibilities

• Assemble and deliver meal trays following procedures for: suicide precautions, insulin orders, calorie counts, isolation precautions, special diets, allergy cross-contamination, and recognize the medical implications for procedure non-compliance.
• Deliver meal trays following procedures for: The Joint Commission requirement for utilizing two patient identifiers, proper hand hygiene procedures that include standard precautions and following Infection Prevention procedures for wearing protective equipment, as well as service excellence and recovery standards.
• Operate department-provided iPads and cell phones to facilitate safe delivery and meal tray tracking.
• Perform tray retrieval using the Infection Prevention protocol and universal precautions to reduce the spread of bloodborne pathogens, wearing personal protective equipment, and following proper ergonomic standards.
• Professionally communicate with Nursing and unit personnel, co-workers, and the Manager on Duty.
• Follow standard recipes for portion control, follow ServSafe food safety procedures, and operate food service equipment safely.
• Follow serviceware and equipment sanitation standards in accordance with health code regulations, including proper use of chemicals.
• Utilize the CBORD application Food Management System for food production, Nutrition Services Suite for tray assembly, TrayMonitor module for tray delivery, and Tray Pick-up for tray retrieval.
• Work in an efficient and organized manner to successfully complete job duties within the allotted time.
• Understand and practice safe food handling procedures.

Requirements

• Must have a High School Diploma or GED, and a willingness to learn new processes and technologies
• Read, comprehend, and follow written instructions
• Think critically and problem solve independently
• Communicate effectively and speak, write, and comprehend English
• Work independently with minimal guidance as well as work well with others as part of a team
• Perform physical job duties safely, including pulling, standing, bending, kneeling, and lifting up to 35 pounds, walking up to 5 miles per day.
• Perform excellent customer service with a friendly demeanor
• Be flexible with work schedules, job tasks, and job changes
• Maintain appropriate personal hygiene and professional appearance
• Maintain an excellent attendance record
• Operate basic IT equipment (ex., iPad, computer)

Benefits

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Schedule

Standard hours: 25 Friday-Saturday 12:00 pm-8:30 pm/Sunday-Monday 5:00 pm- 9:30 pm