Food Services Associate

Position Description

To supervise and perform the smooth completion of daily food preparation, serving meals and facilitate proper clean-up operations. Maintain a basic menu, request ordering of food and kitchen supplies promptly. Serve as a job coach teaching job readiness skills to participants.

Key Tasks and Responsibilities

• Provide high-quality meals for guests while maintaining accountability to TRM’s practices of good stewardship. Prepare and serve food for in-house functions as well as after-hours events. Perform all of this while reflecting the love of Jesus to each guest as the opportunity to serve arises.
• Keep all food service equipment and surrounding areas sanitized and properly stored at the end of assignment and assist in maintaining cleanliness of dining room. Maintain the kitchen/dining facilities to meet Board of Health requirements.
• Apprise supervisor of problems or situations that arise, such as product shortages, special order, repair, or maintenance needs.
• Oversee participants during Vocational Program hours which includes; collaborating with Case Managers, providing initial and ongoing training to participants, giving job/task specific feedback, and participating in Program Participant Vocational Program reviews.
• Oversee volunteer groups and program participants.

Other Duties

• Demonstrate professional, ethical and moral behavior including boundaries with guests, volunteers and clients.
• Attend quarterly All Staff meetings.
• Job performance should demonstrate The Rescue Mission's Core Values; Organization Integrity, Organizational Unity and Organizational Effectiveness.
• Perform other job-related duties as assigned.
• Be prepared to pray with and offer spiritual support to others.

Education, Training, and Experience

• A High School Degree or equivalent
• 6 months previous experience in food services role.
• Valid Driver's License

Knowledge, Skills, and Abilities

• Basic computer skills with knowledge of internet and email.
• Knowledge of ServSafe guidelines. Certification preferred.
• Ability to work with individuals of various socio-economic, ethnic, and racial populations.
• Ability to comply with personal and business requirements and expectations as detailed in the Employee Handbook. Good verbal communication skills.
• High level of self-motivation.
• Ability to resolve problems using teamwork.
• Flexibility in work hours as needed to assure proper coverage.
• Knowledge of methods, principles, processes, materials, techniques, and equipment used in quantity food preparation and customer service.
• Knowledge of proper food storage and handling techniques, and the quality, safety, and sanitary standards involved in food preparation.
• Knowledge of production and processing, including cost controls and other techniques for effective operations.
• Knowledge and experience in assessing, coordinating, and preparing food prep levels.
• Knowledge of principles of and processes for providing customer satisfaction.
• Ability to relate to people well, being approachable, as well as have the ability to manage guest needs simultaneously.
• Service orientation, identifying ways to help other people and develop constructive, cooperative working relationships.
• Ability to exhibit active listening, verbal comprehension and communication skills.

Benefits

The Fort Wayne Rescue Mission offers a supportive environment where employees can thrive. We provide a competitive hourly rate starting at $17/hour plus shift differentials. Our mission is to provide a home for the homeless, food for the hungry, and hope for their future.