Food Services Assistant

About the Role

Performs a variety of routine duties related to the preparation and serving of food, along with cleanup tasks. Provides outstanding customer service to patients, staff, and visitors; assembles and delivers patient trays; prepares equipment, foods, and beverages; and restocks for service in the cafeteria and other retail/café locations. May operate a cash register, including receiving payments, balancing the cash drawer, and compiling information for required reports.

Responsibilities

• Works on central tray line and assists with patient tray set up and preparation.
• Sets up and serves patient trays in accordance with established schedule and procedures.
• Prepares, loads, transports, and cleans food carts.
• Prepares and sets up steam table, serving line, and menu board. Obtains and places dishes, serving utensils, hot and cold foods, baked goods, beverages, desserts, and condiments.
• Reviews menu and prep sheets and assembles food and supplies as needed for daily salad and cold foods preparation.
• Prepares salad mixes and sandwich spreads such as tuna, chicken, and egg salad, involving tasks such as selecting, measuring, grinding, slicing, and mixing ingredients.
• Prepares salad plates and tossed salads by portioning out mixes and adding salad vegetables, as well as cutting and mixing various salad vegetables.
• Prepares sandwiches, subs, wraps, salads, and specialty items as directed.
• Prepares handcrafted beverages and specialty drinks as directed.
• Washes and cuts vegetables and fruits according to procedures.
• Alerts supervisor to problems and needs concerning equipment and food supplies. Detects and reports spoiled or unattractive food, defective supplies/equipment, or other unusual conditions.
• Carries dishes and foods between kitchen and serving lines and serves food as directed.
• Operates dishwasher or manually washes all dishes and utensils in accordance with established policies and procedures.
• Participates in post-meal cleanup tasks as assigned or directed.
• Collects, processes, and disposes of trash, cans, bottles, and similar debris and transports to disposal area.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards.
• Participates in training, educational programs, and in-service meetings.
• Provides outstanding customer service to all patients, staff, and customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Wipes off counters and tables; arranges, rearranges, and replenishes items as needed.
• Cleans the kitchen area and cooking utensils.
• Operates cash register, as needed, including receiving payment from visitors and staff, balancing the cash drawer after each meal, and compiling information for required reports.
• Assists with care and maintenance of department equipment and supplies.
• Performs other related duties as identified.

Physical Demands

• Standing - Frequently
• Walking - Frequently
• Sitting - Rarely
• Carrying/Lifting - Occasionally (50 lbs)
• Pushing/Pulling - Occasionally (50 lbs)
• Kneeling/Crouching - Frequently
• Reaching - Frequently
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Environment

• Occupational Hazards - Frequently

Qualifications

• Minimum Education: None required; High School Diploma or GED preferred.
• Work Experience: Up to 1 month of experience.

Skills

• Ability to read, write, understand, and speak English at a level which enables the individual to satisfactorily perform the functions of the job.
• Excellent interpersonal/communication skills and customer service skills.
• Ability to follow oral and written instructions and established procedures.