Food Service Worker - Part Time/Weekends/Holidays/Rotating Shifts

SHIFT: Rotating (United States of America)

About the role

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

Responsibilities

• Deliver and collect floor nourishments and patient trays to/from assigned floors.
• Perform inventory, restocking, and cleaning of floor kitchens.
• Serve on tray assembly line.
• Distribute and retrieve patient menus; assist patients in filling out menus.
• Participate in meal rounds.
• Assist supervisor in diet office by answering phones.
• Ensure patient nutritional needs are met in an effective and efficient manner.
• Arrive on time and prepared to begin working.
• Maintain floor kitchen with well-stocked supplies and keep the area neat, clean, and sanitary.
• Rotate and inventory floor supplies using appropriate requisition with par levels.
• Discard opened unlabeled containers and outdated food and beverage.
• Damp wipe counter tops and cabinet surfaces daily.
• Develop working relationship with housekeeping to keep kitchens neat, clean, and orderly.
• Obtain floor supplies needed to maintain par level on assigned unit; label and date all perishable supplies; place supplies on clean kitchen cart; sign and date completed requisition and turn into diet office.
• Deliver supplies to assigned floor kitchen prior to service of lunch for patients.
• Set up and serve patient trays in accordance with established schedule and procedures.
• Assist in checking tray for accuracy, temperature, and appearance.
• Deliver tray carts to assigned floors; inform nursing station when trays are ready to be passed.
• Pass trays to patient's room or bedside; greet each patient in a friendly manner and check name on bed against name on menu.
• Conduct meal visitation to ensure patients are enjoying meals and have everything they desire; observe and report any unnecessary trays being sent.
• Collect dirty trays from patients and place in tray carts; return tray carts to dish room.
• Keep tray cart neat and clean at all times.
• Deliver patient snacks as necessary.
• Provide patients with the opportunity to choose their meal preferences by making appropriate menus available.
• Obtain patient menus and patient diet list from diet office; pass menus and assist patients as needed with menu selections.
• Check each menu for proper placement of name, room, and bed number; use diet list to check off menus received and note comments.
• Collect menus from patients and return same to diet office in an efficient manner.
• Inform supervisor of transfers, discharges, new admissions, and special patient requests.
• Respond to patient, visitor, and hospital personnel requests and concerns in a professional and polite manner.
• Maintain a professional and polite demeanor at all times; respond to requests and concerns as soon as notified in a helpful manner.
• Inform supervisors of any requests you cannot complete or have questions or concerns; inform concerned parties when the task is completed.
• Furnish parents/visitors and hospital personnel with Patient Service Manager's telephone extension or beeper if they wish to speak directly with management; inform Patient Service Manager of such.
• Practice safe work procedures; wear department uniform at all times; wear personal protective gear as necessary.
• Report accidents immediately; practice safe lifting techniques and proper equipment handling.
• Maintain established department policy for safety, environmental, and infection control; detect and report faulty or defective supplies or equipment.
• Practice safe food handling procedures.
• Attend meetings as required, in-services, and participate on committees as directed.
• Perform other related duties as assigned.

Education Qualifications

High School Diploma / GED required.

Requirements

• Good communication/interpersonal skills.
• Must be able to read English with understanding and write English legibly.
• Must be able to relate to patients, parents, relatives, and hospital and dietary personnel in a helpful, service-oriented manner.
• Must be able to lift, deliver, and pick up an average of sixty (60) patient trays twice per day within a predetermined time span.
• Must be able to communicate effectively with Registered Dietitians, hospital personnel, and other Food and Nutrition Services personnel in order to provide the best possible nutritional care for patients.

Pay

Salary range: $24.41 – $27.46 per hour. Salary ranges are shown for full-time jobs. If working part-time, pay will be adjusted accordingly. Factors such as skills and experience could result in an offer above the salary range noted in this job posting.