Food Service Worker Lead - Virginia Commonwealth Univ.

About the role

As a Food Service Worker, you'll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you'll learn on the job and make great connections with the people we serve. We're looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Use accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Take samples of all food items on the line prior to serving customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (floors, work areas, equipment, walls, refrigerators, meat blocks).
• Ensure all work areas and serving utensils are cleaned and sanitized.
• Accurately dispose of waste from the service line.
• Transfer supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards to management immediately.
• Cross‑train in areas as the need arises.
• Work in concessions, catering, and special events as required by the manager.
• Perform tasks requested by the manager on a weekly, bi‑weekly, or monthly basis.
• Complete any task requested by a supervisor or member of the Aramark management team.
• Lead and advise employees working on the line to ensure timely and effective service.
• Request support from utility workers for sanitation issues of the line as needed.
• Adapt to changing job duties or new assignments without formal notice.

Qualifications

• Great customer service and interpersonal skills.
• Strong leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food service experience preferred.
• Frequent lifting/transporting of hot food items required.
• Ability to work inside kitchen areas with heated equipment, steam, loud noise, chemicals, and other at‑risk conditions.
• Physical demands may include lifting, bending, pushing, pulling, extended walking and standing.
• May require uniforms and/or use of Personal Protective Equipment (PPE).

Benefits

Aramark offers comprehensive benefit programs for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as a 401(k) and paid days off like parental leave and disability coverage. Benefits vary by location and are subject to legal requirements, eligibility, and where the employee lives or works.

Pay

The hourly rate for this position is $21.48.