Food Service Worker Lead - Retail Dining

About the Role

A Food Service Worker assists with food preparation, portioning, and serving customers. They support daily operations by setting up and breaking down stations, cooking according to recipes, and maintaining cleanliness and safety standards in a fast-paced environment.

Responsibilities

• Prepare food items and manage station setup and breakdown
• Create dishes following recipes and ensure accurate portions
• Maintain temperature logs and sample food for quality control
• Monitor food quality and report issues to management
• Greet customers, handle feedback, and ensure positive service
• Keep workstations, utensils, and equipment sanitized and organized
• Assist with waste disposal and supply transfers
• Support safety inspections and report hazards
• Cross-train in various areas, including catering and special events
• Perform additional tasks as directed by supervisors to ensure efficient service

Requirements

• Strong customer service and interpersonal skills
• Leadership and supervisory abilities
• Ability to work effectively in a team
• Serve Safe Certification required
• Experience in food service preferred
• Physical ability to lift, bend, push, and stand for extended periods
• Comfort working with heated equipment, chemicals, and noise

This role demands attention to detail, safety awareness, and a positive attitude to deliver quality service.