Food Service Worker

North Mississippi Health Services · Tupelo, MS · 1 mo ago

ManagementFull-time

Job Summary

The Food Service Worker I at North Mississippi Health Services is responsible for supporting the provision of timely and safe food service for customers, including area stocking and sanitation. This role requires strong communication skills to engage effectively within the department and with external customers in daily operations and issue resolution. The Food Service Worker I also utilizes strong organizational skills to complete activities with efficient use of time and budget while ensuring a safe, compliant, and quality food service experience.

Basic Requirements

Ensures timely, safe food service to customers, plates and serve foods, and stocking of foods.
Washes dishes, silverware, pots, pans, and rack dishes.
Cleans and sanitizes equipment and the facilities.
Maintains the physical area efficiently and effectively.
Interacts with internal and external customers effectively and works to meet and exceed their expectations.
Demonstrates adherence to NMHS’ Mission, Vision and Values Statement & to Service Excellence Standards and serves as a role model to staff.

JOB FUNCTIONS

Maintains the physical area efficiently and effectively; including the cleaning and sanitation of all areas.
Maintains the physical area efficiently and effectively; including the cleaning and sanitation of all areas.
Remains responsible for knowing their areas’ menu, service standards and procedures.
Communicates effectively throughout the department.
Strives to meet internal and external customers' needs and expectations.
Works with other staff effectively, participates as a team member.
Fulfills department's grooming, hand washing and food safety standards.
Maintains a clean, safe, well-stocked work area.
Improves services and products, and asks for customer feedback.
Supports and participates in Quality Process Improvement activities.
Uses time and energy positively.
Takes concerns to the person who has the authority to correct them.
Reports maintenance issues to their immediate lead or supervisor or another member of management.
Maintains confidentiality.
Works well with all staff to accomplish work assignments.
Interacts with all internal and external customers to provide high quality customer services in a timely manner.
Maintains a high level of adherence to the Hospital’s Value Statement Values & Service Excellence Standards.
Solves customer complaints appropriately, timely and effectively.
Respects and acknowledges other staff members for a job well done.

Qualifications

Education: High School Diploma or GED Equivalent.
Licenses and Certifications: Required.
Knowledge, Skills and Abilities: Ability to communicate effectively orally, follow oral instructions, read and write English, work independently, work with others, follow department's grooming, hand washing and food safety standards, maintain a clean, safe, well-stocked work area, improve services and products, ask for customer feedback, participate in Quality Process Improvement activities, use time and energy positively, take concerns to the person who has the authority to correct them, report maintenance issues, maintain confidentiality, work well with all staff to accomplish work assignments, interact with all internal and external customers to provide high quality customer services in a timely manner, maintain a high level of adherence to the Hospital’s Value Statement Values & Service Excellence Standards, solve customer complaints appropriately, timely and effectively, respect and acknowledge other staff members for a job well done.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Constantly Walking. Frequently Sitting. Rarely Lifting/Carrying. Frequently 50 lbs Pushing/Pulling. Frequently Climbing. Occasionally Balancing. Occasionally Stooping/Kneeling/Bending. Frequently Reaching/Over Head Work. Frequently Grasping. Frequently Speaking. Occasionally Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently Repetitive Motions. Frequently Eye/Hand/Foot Coordinations. Frequently Grasping. Frequently Speaking. Occasionally Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently Grasping. Frequently Speaking. Occasionally Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. 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