Food Service Worker

About the role

The Food Service Worker is responsible for food preparation, cooking, cleaning, stocking, organizing, and providing excellent customer service.

Responsibilities

• Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.
• Engage with and provide superior service to all customers.
• Communicate with customers regarding orders, comments, and complaints.
• Establish or identify prices of goods and capture sales in the point of sales system.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Ensure accuracy of payments and change disbursements.
• Balance the cash drawer at the end of each shift.
• Contribute to a positive team environment.
• Recognize and reinforce individual and team accomplishments.
• Identify alarms or changes in morale and performance.
• Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Organize and stock supplies, service stations and products.
• Rotate products and stock grab-and-go items throughout shift to increase sales.
• Follow-up placement protocols to optimize customer sales.
• Follow operational policies and procedures.
• Follow health, safety and sanitation guidelines.
• Clean, sanitize and organize work areas, utensils, and equipment.
• Clean service and seating areas.
• Scrub and polish counters, tables, and other equipment.
• Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Requirements

• 1 year of food service experience required.
• Strong food prep skills preferred.

Qualifications

• Knowledge of techniques and equipment for preparing, serving, storing and handling food and beverage products.
• Ability to add and subtract, charging appropriately and distributing change to customers.

Skills

• Suggestive Selling or Influencing Others
• Customer Service

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.