Food Service Worker

About the role

Performs a variety of food preparation, food service, and sanitation duties to support the daily operations of the Food and Nutrition Services Department. Assists with meal preparation and service while providing a welcoming, professional, and customer-focused experience for patients, staff, visitors, and guests. Maintains high standards of food safety, sanitation, cleanliness, and service throughout all assigned areas.

Responsibilities

• Assists cooks and other culinary staff with daily food preparation, meal assembly, and plating according to established recipes, production standards, and portion guidelines.
• Prepares a variety of simple food items, including salads, desserts, sandwiches, and other menu items as assigned.
• Performs basic food preparation tasks such as washing, peeling, cutting, slicing, and portioning ingredients.
• Assists with preparing and setting up food and supplies for meal and service periods.
• Provides friendly, professional, and responsive customer service to patients, staff, visitors, and guests. Greets customers, takes and fulfills food orders accurately, responds to special requests, and ensures timely delivery of food and beverages.
• Answers questions about menu items and provides assistance or recommendations when appropriate.
• Addresses customer concerns and complaints professionally and promptly, escalating issues to leadership when necessary.
• Maintains clean, organized, and sanitary food service, dining, and work areas throughout the shift. Clears tables, removes trash, cleans dining areas, and washes or sanitizes dishes, utensils, and other service items as needed.
• Cleans and sanitizes pots, pans, kitchen equipment, utensils, and food preparation areas in accordance with established standards.
• Follows all food safety, sanitation, infection prevention, and regulatory requirements to ensure food is prepared, handled, stored, and served safely. Properly handles food and supplies to prevent contamination and maintain appropriate temperatures and quality standards.
• Works collaboratively with cooks, supervisors, and other Food and Nutrition Services team members to ensure efficient daily operations.
• Demonstrates a positive, respectful, and service-oriented approach when interacting with patients, families, visitors, coworkers, and other members of the care team.
• Performs other duties and responsibilities as assigned.

Requirements

• Some high school completed.
• 0-1 year of experience directly related to the duties and responsibilities of the role.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Additional Details

Work location: 75 Francis Street, Boston, MA. This is an onsite role with scheduled weekly hours of 20.

Pay

$17.71 - $22.15/hourly.

Schedule

Rotating shifts.