Food Service Utility Associate

Part-time position with varied shifts (days and evenings) and every other weekend.

About the Role

This position fills vacancies in various areas including room service dining, catering, cafeteria, and café. Employees perform tasks related to preparing, transporting, serving, and cleaning to provide quality food and service to patients and retail customers. Responsibilities include quick, accurate, and courteous service, resolution of customer concerns, and adherence to sanitation, cleaning, and infection control practices for food safety.

Responsibilities

• Complete setup, stock, and sanitation of workstations following standard procedures.
• Accurately assemble patient meals to order.
• Deliver patient meals and nourishments accurately and in a timely manner, according to proper procedures.
• Respond to patient requests for personal/nursing care by alerting the appropriate staff.
• Embody the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency.
• Identify and report situations that may indicate a violation or infraction of food service/room service policies.
• Adequately inventory nursing units for bulk nourishments and tube feedings.
• Deliver and stock bulk nourishments on nursing units as ordered.
• Rotate food stock based on use-by dates following standard procedures.
• Retrieve soiled trays from nursing units in a timely manner.
• Perform sanitation duties according to department procedures, including recording food temperatures and sanitizer test logs.
• Demonstrate use of quality improvement in daily operations.
• Identify and respond appropriately to patient and customer satisfaction issues.
• Prepare, replenish, and serve a variety of foods.
• Transport food, supplies, and equipment as directed.
• Safely operate a variety of food service equipment, including Panini grill, turbo chef oven, induction cooktop, meat slicer, food processor, immersion blender, tomato slicer, garbage disposal, pulper, and dish machine.
• Record appropriate information on various documents per department procedure, such as production sheets, food waste evaluation forms, catering inventory sheets, deposit tapes, and cash drawer verification logs.
• Perform routine clerical tasks such as answering telephones, using Vocera, operating cash registers, and handling money.
• Perform other related work as required or requested.

Requirements

• High school education or GED preferred.
• One or more years of experience in food service preferred.
• Service-oriented, with one-year experience in a position dealing with the public preferred.
• Knowledge of principles of food sanitation, health hazards, and necessary precautionary measures.
• Ability to push, pull, and transport up to 30 lbs. and stand/walk for prolonged periods.
• Ability to multi-task while working on multiple responsibilities simultaneously.
• Interpersonal skills to interact with co-workers, medical staff, patients, team leaders, and management.
• Ability to read and write, follow verbal and written instructions.
• Ability to work as a team member.
• Excellent oral communication and customer relations skills.

Pay

USD $15.50/year – Max USD $21.44/year.