Food Service Team Member
About the Company
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. We supply branded and unbranded fuel to 300+ locations across New England and New York. We operate 150+ company-operated convenience stores and are ranked among the top 50 largest chains in the country, as well as one of the top 10 largest car wash chains.
We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores not just for value on gasoline and products, but for a warm smile and courteous welcome.
About the Role
Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, within company policy. This role contributes to the profitability and growth of the store while ensuring our customers' needs are met every step of the way. We empower our team members to step outside the box to deliver best-in-class service daily.
Responsibilities
- Preparing all fresh made-to-order food items
- Maintaining all self-service food offerings, including coffee, fresh case items, dispensers, fountain machines, and condiment center
- Loading product into the fresh case as needed
- Operating the cash register
- Providing best-in-class customer service
- Maintaining high levels of sanitation
- Assisting in monitoring inventory levels for freshness and availability
- Stocking, back stocking, filling condiments, supplies, and rotating product by received date
- Greeting every customer with a smile and sincere welcome
- Suggesting possible purchases and promoting specials
- Assuming responsibility for executing Nouria’s customer service program at the site level
- Minimizing safety risks to employees, customers, and suppliers
- Enforcing environmental and hazardous material regulations
- Maintaining safety and security of the store and documenting any accidents or incidents
- Managing the maintenance of the customer environment inside and around the store perimeter
- Operating all assigned equipment safely and efficiently
- Supporting implementation of the Nouria Safety and Health program
- Promptly reporting workplace accidents, injuries, incidents, or illnesses
- Completing the new employee safety orientation procedure
- Wearing gloves, hat/visor, and apron as required
Qualifications
- General knowledge of safety, sanitation, and hygiene procedures
- Understanding of product/production processes
- Allergen and food safety awareness
- Basic knowledge of production techniques to maximize efficiency
- Ability to follow instructions and established procedures
- Ability to work alone or as part of a team
- Awareness of sanitation and hygiene practices
- Concern for the safety of self and co-workers, with a responsible attitude
Physical Requirements
- Ensures physical maintenance, safety, cleanliness, and attractiveness of store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods of sitting at a desk and working on a computer
- Prolonged periods of standing
Pay
Starting rate: $17.25 per hour.