Food Service Supervisor - Hamilton

Job Responsibilities

• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers.
• Responsive to customer needs.
• Aids in the preparation of the budget and development of short-term and long-term financial and operational plans for the unit that support the overall objectives of the company and client.
• Plans, directs, coordinates and controls resources of the Food Service Department to provide food service for customers, employees and patients.
• Oversees and controls food production area directing food production personnel in cost control measures.
• Maintains product and service quality standards by conducting ongoing evaluations and investigates complaints.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient/resident population.
• Aids in the recommendations and maintenance of a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations and personnel policies and procedures.
• Supervises all food production related employees. Coordinates employee schedules, ensuring proper coverage of production areas and sanitation functions.
• Conferences with food production and other personnel to plan menus and related activities such as dining room, bar and banquet operations.
• Estimates food and beverage costs and requisitions or purchases supplies.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Maintains established systems and training programs to provide a safe working environment.
• Complies with all OSHA regulations and other local, state and federal government regulations.

Qualifications

• Ability to communicate (both verbal and written) effectively with clients, customers of client and support staff.
• Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
• Ability to work with mathematical concepts such as probability and statistics.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information.

About Aramark

• Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
• About Aramark: The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
• About Aramark: Our focus is helping you reach your full potential.