Food Service Supervisor | Full Time | Clifton Springs Hospital

About the role

As a Supervisor of Food and Nutrition Services, you will ensure the quality, timely, and accurate distribution of meals to patients while creating a positive and satisfying experience. This role requires availability for shifts between 5am to 1pm or 12pm to 8pm, including alternating weekends.

Responsibilities

• Visit patients to inquire about food service satisfaction, including quality and quantity of food; act as a department representative in opening and closing of the kitchen.
• Train and develop employees, perform evaluations, and supervise kitchen, dish room, cafeteria, and food prep, including tray assembly and room service.
• Ensure predetermined schedules are maintained and all nourishment requirements are met with accuracy; order supplies as needed.
• Log all food temperatures following departmental HAACP procedures.
• Supervise tray assembly and room service items, checking quality and accuracy while maintaining schedules.
• Demonstrate positive leadership in tray service, ensuring proper patient service according to policies.
• Routinely supervise kitchen, dish room, cafeteria, and cold food prep, including schedules, tray line, and setup.
• Enforce hospital and departmental policies and procedures; initiate counseling and disciplinary actions as needed.
• Maintain the highest level of customer service as outlined by department and organizational standards.
• Supervise special nourishments, ensuring accuracy and quality according to policies.
• Coordinate setup of the tray line and other kitchen functions for the next meal, including ordering supplies and adjusting services for out-of-stock items.
• Follow up on patient/resident complaints, checking for service acceptability, food quality, and quantity.
• Supervise and implement the New York State Sanitation Code, Chapter 1, Part 14.
• Act as the department representative for opening and closing the kitchen at scheduled times.
• Participate in planning in-service training and follow up on staff attendance.
• Perform other duties as required or assigned.

Requirements

• Two-year college degree or three years of relatable experience.
• American National Standards Institute accredited Food Safety Certification (e.g., ServSafe, NRFSP) required within 6 months of hire.
• Serve Safe Certification required within 3-6 months of hire.

Desired Attributes

• Friendly, kind, and patient-focused with demonstrated interpersonal and communication skills.
• Excellent ability to guide and support team members.

Qualifications

Two-year college degree or four years of equivalent work experience.

Physical Requirements

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Requires frequent walking, standing, or squatting.

Pay

The listed base pay range is $19.00 - $25.50 per hour.

Schedule

• 40 hours per week.
• Shifts: 5am to 1pm or 12pm to 8pm, including alternating weekends.