Food Service Supervisor

Under the direction of the Senior Manager, the Food Service Supervisor assists in planning, organizing, and managing day-to-day activities, work assignments, customer service, and maintenance functions in a Dining Retail or Residential facility.

Responsibilities

• Participates in the selection, training, supervision, and performance evaluation of assigned staff (including custodial functions).
• Reviews unit budgets to ensure proper fiscal controls.
• Supervises the ordering, receiving, storage, and issuing of all assigned products, along with the planning and service of all assigned menu items.
• Develops creative methods of displaying and merchandising products to generate revenue and improve the guest experience under the guidance of the Senior Manager.
• Provides immediate supervision to a unit or group of operational or technical employees; a portion of time may be spent performing individual tasks related to the unit.
• Supervises unit operations to ensure compliance with departmental or organizational policies, procedures, and defined internal controls.
• Ensures accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures.
• Instructs direct reports to complete assignments using established guidelines, procedures, and policies.

Requirements

• High school diploma or equivalent certification/experience.
• Graduation or completed college courses in Food Service Management or a related field.
• 4–7 years of related experience.
• Supervisory experience, preferably in the food service industry.
• Experience in collegiate dining.
• Working knowledge of food service and sanitation regulations.
• Working verbal and written communication skills in the English language, including active listening, dynamic flexibility, critical thinking, and the ability to multi-task and ensure productive time management.
• Ability to make appropriate decisions, use reasoning skills, develop original ideas to solve problems, and conduct basic operations analysis and quality control analysis.
• Working skills to provide effective interpersonal and work supervision guidance to other personnel and work effectively with partners on joint projects.
• Intermediate computer application skills, including food service applications such as point of sale and inventory control software.
• Basic mathematical and cash control skills to accurately complete drawer counts and prepare deposits.
• Effective skills to professionally communicate both verbally and in writing using tact and diplomacy with staff, management, and customers.
• Ability to compose written documentation using correct spelling, grammar, and punctuation.
• Skills in training staff and ensuring operating standards are met.
• Current work authorization when accepting a UCR staff position; sponsorship for employment visas is not available for this role.

Preferred Qualifications

• Knowledge of Production Management principles and food production, including sanitary and safety standards, cost control, and expense analysis, food selection, and ordering.
• Knowledge of and/or experience working in a union environment.
• Present or previous involvement with the National Association of College and University Food Service (NACUFS).
• Ability to use online scheduling tools, point of sale systems, and other restaurant software systems.

Pay

The full salary range for the Food Service Supervisor is $54,700 – $92,300 annually. The expected pay scale for this position is up to $79,522 annually. Salary offers are based on a variety of considerations, including education, licensure, certifications, experience, and other business and organizational needs.

About the Location

In the heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain. The campus provides convenient access to the vibrant and growing Inland region and serves as a living laboratory for exploring issues critical to growing communities, including air, water, energy, transportation, politics, the arts, history, and culture.

• Ranked No. 12 among all U.S. universities by Money Magazine (2020) and among the top 1 percent of universities worldwide (2019-20 Center for World University rankings).
• Top university in the United States for social mobility (U.S. News 2020).
• Member of the University Innovation Alliance, a leading national coalition committed to improving student success for low-income, first-generation, and students of color.
• Ranked No. 2 in financial aid among top-tier universities (Business Insider 2019).
• Department of Entomology ranked No. 2 in the world for research, with one of the largest collections of insect specimens in the nation.
• Distinguished faculty includes 2 Nobel Laureates and 13 members of the National Academies of Science and Medicine.