Food Service Specialist - IDEA Rise (Immediate Opening)

About the Role

The CNP Food Service Specialist (FSS) is a professional who assists with the operation of a food preparation and service establishment. Food Service Specialists serve customers, stock supplies, operate equipment, maintain clean areas, and operate point-of-sale systems under the supervision of the Cafeteria Manager. This role often serves food for large groups, such as students, and involves monitoring students during meal periods to ensure appropriate behavior and encourage healthy eating habits.

Responsibilities

• Assist in food preparation, food safety, and food quality assurance for students.
• Provide customer service and interact daily with staff, students, and families.
• Operate food service equipment and maintain food service spaces; notify manager of equipment malfunctions.
• Perform cafeteria cleaning duties: sweeping, mopping, wiping tables, washing dishes, disposing of trash, and moving cafeteria tables and mobile workstations.
• Load and unload food and non-food products on a weekly basis.
• Encourage students to participate in the meal program, especially if they are not eating.
• Ensure accurate counts of student meals as they are delivered.
• Ensure reimbursable meals are offered to students.
• Prepare meals according to campus schedules for breakfast, lunch, snack, and supper.
• Follow all recipes and report errors to the Cafeteria Manager.
• Adhere to established processes and procedures; discuss any deviations with the Cafeteria Manager.

Skills

• Make Strategic Decisions: Gather relevant information, consider options, and make choices aligned with responsibilities and team goals.
• Manage Work and Teams: Focus on time management, task prioritization, and self-organization to meet personal and team objectives.
• Grow Self and Others: Seek feedback, embrace challenges, and engage in professional development.
• Build a Culture of Trust: Practice transparency, honesty, and self-awareness of emotional states and biases.
• Communicate Deliberately: Express ideas clearly, listen actively, and adjust communication based on feedback and audience.

Requirements

• 1+ years of work experience demonstrating the ability to handle physical activity for multiple hours while on feet.
• Ability to lift up to 30 pounds solo and up to 50 pounds with a partner; bend, pull, push, twist, stand, and walk during a work shift.
• Ability to obtain a locally-recognized manager food safety certification.

Physical Requirements

• Intermittent standing, walking, pushing, and pulling.
• Frequent stooping, bending, kneeling, and climbing (e.g., ladders).
• Ability to withstand moderate exposure to extreme hot and cold temperatures.
• Ability to move and handle mixed weights, including cafeteria tables, carts, and trash cans/bags.

Pay

Compensation for this role is an hourly rate ranging from $15.30 (0 years of experience) to $17.60. This role is also eligible for a performance bonus based on team performance and goal attainment.

Benefits

• Comprehensive Benefits Plan: Covers the majority of the employee premium for the base medical plan and subsidizes costs for a spouse/domestic partner and children.
• Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition for qualifying degree programs, up to $5,250 maximum per year (subject to manager discretion and budget availability).
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
• Dental and vision plans.
• Disability and life insurance.
• Parenting benefits.
• Generous vacation time.
• Referral bonuses and professional development opportunities.
• Potential relocation allowance to defray moving costs, if applicable.

Schedule

This is a full-time, on-site position with no travel required.